Security Customer Service

Location:

Yonkers, NY

Posted:

October 04, 2013

Contact this candidate

Resume:

KEYON V. NORMAN

l ** Pequot Dr. Apt *** l Stamford, CT 06902 l 203-***-**** l

*************@*****.*** l

PROFILE

Committed to enhancing knowledge of security techniques; Certified Security

Officer in the State of Connecticut; Possess clean State of Connecticut

driver's license; drug-free; and available to work various shifts;

Proficient in operating security systems including word processing

software, badge-making, two-way radios, and CCTVs.

EXPERIENCE

Security Guard SSC SECURITY AND INVESTIGATIONS, SHELTON, CT 6/2007 -

present

Provide a visual security presence to ensure that visitors have a safe and

pleasant experience. Provide night supervision and conduct hourly rounds to

ensure safety. Perform periodic checks of emergency call boxes and street

lights to ensure proper functioning. Prepare routine and standardized

reports. Protect property from theft, fire, and willful damage. Monitor and

authorize entrance and departure of employees, visitors, and other persons

to guard against theft and maintain security of premises. Patrol industrial

and commercial premises to prevent and detect signs of intrusion and ensure

security of doors, windows, and gates. Answer alarms and investigated

disturbances. Inform and warn violators of rule infractions, such as

loitering, smoking, or carrying forbidden articles.

Security Officer/Driver COMMUNITY TABERNACLE, STAMFORD, CT 6/2005 - present

Drive the company's vehicle, providing safe and efficient transportation of

the organization's goods and personnel. Escorted motor vehicle to transport

individuals to specified locations and provided personal protection.

Responsible for facilities security, passenger and employee safety.

Patrolled assigned areas on foot or in a vehicle to ensure personal,

building, and equipment security. Examined doors, windows, and gates to

determine security. Provided escort services for visitors, staff, and

faculty to or from services. Watched for and reported irregularities, such

as fire hazards, leaking water pipes, and security doors left unlocked.

Performed miscellaneous job-related duties as assigned.

UBS Investment Bank Security Officer SECURITAS SECURITY SERVICES USA,

STAMFORD, CT 4/2005 - 4/2007

Wrote reports of daily activities and irregularities, such as equipment or

property damage, theft, presence of unauthorized persons, or unusual

occurrences. Called police or fire department in cases of emergency, such

as fire or presence of unauthorized persons, circulating among visitors,

patrons, and employees to preserve order and protect property. Answered

telephone calls to take messages, answering questions, and providing

information during non-business hours or when switchboard was closed.

Warned persons of rule infractions or violations, and apprehended or

evicted violators from premises, using force when necessary. Operated

detecting devices to screen individuals and prevent passage of prohibited

articles into restricted areas. Created a hospitable appearance that

adheres to the high quality standards of corporate security.

Concession Attendant BOW TIE MARQUIS 16, TRUMBULL, CT 12/2004 - 2/2005

Maintained a high standard of friendly customer service by greeting all

guests and being genuinely interested in their needs. Acquainted guest

with items for sale. Prepared food and beverage items using proper

preparation procedures and sanitation guidelines. Collected fees and

operated a cash register. Kept work area and equipment neat and clean.

Security Guard Classic

Security

6/2008 -1/2011