Customer Service Office
Resume:
Takesha Griffin
P.O. Box ****
Katy, TX *****
**************@***.***
Dear Madam/Sir:
I wish to express my strong interest in seeking employment with your
organization. Attached you will find my resume as an expressed interest in
contributing relevant experience.
I am diligent, committed and exhibit strong work ethics, I also posses
excellent interpersonal communication and customer service skills that
enable me to effectively interact with all management, colleagues and
clients. I have strong organizational abilities that enable me to manage
and complete projects in a timely fashion. My enthusiasm and motivation
allows me to meet new challenges while adapting quickly to new
environments, I believe my experience and background would make a great
match for what you're looking for.
At your earliest convenience, I would like to meet to discuss further
how I may serve a current or anticipated need; you may have for someone of
my ability.
Thank you in advance for your time and consideration.
Sincerely,
Takesha Griffin
Takesha Griffin
Takesha Griffin
P.O. Box 6256
Katy, TX 77493
Objective: To secure a challenging, and rewarding position where I can
best utilize my skills, acquired knowledge, and diversified experience,
with room for growth and development.
Skills: Experience with Net ox, AssetWise Direct, Medic, Reflections,
Power Point, Excel, Lotus, Word95-NT, Outlook, Melita Dialer Systems,
Eagle, Reliable, Easy, Facs, Medi, Epaces, Accurint, ICD-9, CPT4 coding,
MediSoft, Emdeon, NDC, Skip Tracing, general office duties, wonderful
customer relations and supervisory skills.
Professional
Experience: 12/12-Present Provena Home Healthcare Services
Pearland, TX
Office Manager
Duties include opening and closing office, front desk, insurance
verification, billing, reconciliation, collection and deposit of co-pay and
deductible payments, make payment arraignments with patients. Responsible
for hiring, supervision, training and upgrading of staff. Go out to events
and conferences, also responsible for marketing the office. Responsible
for negotiating new contracts with insurance companies, and hospitals. Pay
all of the office bills and invoices on a monthly basis, while staying
within budget. Responsible for matching nurses with patients that are
being released from the hospital, and need further care. Responsible for
the daily running of a fast paced private office.
03/08-12/12 Queens Long Island Medical Group St. Albans, NY
Medical Office Coordinator
Duties include opening the office, front desk, insurance verification,
booking surgeries and inductions, billing, reconciliation, collection of co-
pay and deductible payments, make payment arraignments with patients,
triage patients, and supervision of staff. Responsible for the daily
running of a fast paced OB/GYN office.
07/04-02/08 Kingsbrook Jewish Medical Brooklyn, NY
Financial Investigator-Rutland Nursing Home
Duties included interviewing Patients and their families after
admission to the facility. Gathering the information needed to file a
Medicaid or Disability application. Submit completed applications to
Medicaid via EASY system or Mail. Responsible for daily updates to the
tracking report to monitor the flow of all patient applications. Work
closely with the social workers in order to obtain the necessary forms
needed to complete the process. Responsible for tracking the daily census,
new admits and death closures. Duties also included daily billing of all
outpatient accounts. Correcting and resubmitting all rejected claims in
NDC. Constant interaction with patients and insurance company's in regards
to collecting funds owed on all accounts. Responsible for daily 837 and
997 logs to track the amount of money, that is billed to Blue Cross,
Medicaid and Medicare.
05/98-06/04 WorldCom Wireless
Garden City, NY
Collections Supervisor
Duties included supervising a staff of 50 collectors. Manually selected
and built the daily criteria for outbound dialing using the Melita Dialing
system. Ran daily incentive reports to track daily dollars collected. Ran
floor spot incentives. Responsible for monitoring collectors, auditing and
training for annual review purposes. Responsible for escalation calls.
Performed adjustments, write offs, settlements and reactivated accounts
when deemed necessary.
Education: 09/15 Pursuing B.A. in Business Administration
Western Governors University
References: Available upon request
Contact this candidate