Engineer Manager
Resume:
Charles Oaks
Allen Texas, 75002
**********@*****.***
GOALS
Full-time position as a Senior Systems Administrator
ACHIEVEMENTS
Design and implementation of OLE RAC clustered servers using Hitachi AMS
SAN storage for Oracle 10 and 11 databases
Upgrade and migration of outdated physical servers to VM based systems for
sendmail, LDAP, ETL and encryption
Increased security of servers and compliance to PCI audits
Planned and executed data center moves with minimum disruption to
production services
Scripting for file transfer using encryption/decryption and logging
transfers
Significant reduction in downtime as result of root cause analysis and
corrections and modifications to existing servers configurations
SKILLS
Unix/Linux Administration: Design, implementation, performance monitoring
and tuning, file transfers, upgrades, patching, migrations, debugging,
authorization, access control, scripting, backups and restorations and
documentation
SAN Provisioning: design, implementation, troubleshooting and capacity
planning
EXPERIENCE
Brierley+Partners
August 2010 to June 2013
Systems administrator of multiple Solaris and Linux servers, Dell and
Hitachi SAN arrays, Dell tape libraries and associated switches in highly
dynamic environment. Responsibilities include troubleshooting critical
hardware and software issues, monitoring systems for potential problems and
bi-weekly 24/7 on call support. Technical lead and point of contact for
building, testing and commissioning new infrastructure, including Oracle
RAC, sendmail, utilities and SFTP systems. Correcting security issues found
in PCI audits. Investigate and analyze logs to present information
required by IT management used in predicting future growth and trends.
Mediate with vendors for new equipment, review quotes provided and make
recommendations to IT management. Create scripts used for file transfers.
Operating and updating backups of production and development data and
restoration of same as required. Hardening of new and existing servers.
Assisting developers, Microsoft administrators, network administrators and
data base administrators in implementing their applications and programs
where interfaced to UNIX and Linux systems. Discuss future projects and
advise application developers in regards to client's requests and upcoming
projects. Creation of documentation used for daily operations, special
procedures and disaster recovery. Coordinated corporate Oracle Financial
systems move and changes required. Assisted with all other systems and
servers during data center move. Research into new technologies and
methods to increase stability and reduce costs. Conducted annual disaster
recovery operations. Utilization of trouble ticket system to document
system changes, customer interactions and problems.
General Dynamics Information Technology
May 2006 to August 2010
Senior system engineer contracted to Sun Microsystems. Associated with a
service team responsible for 24/7 dedicated service contract covering over
8000 Sun, HP and Fujitsu servers and associated peripherals used at major
telecommunications corporation data centers. Servers covered include, but
were not limited to, Sun Microsystems E12/15/20/25K and HP Super Domes.
Diagnosed system failures, repaired, and replaced hardware. Supplied
customer with root causes of failures and if possible made recommendations
to prevent future system outages. Reviewed system logs and exploration
script output to forecast potential system problems and alerted customers
to possible failures. Physical walkthroughs looking for systems problems.
Installed new systems, firmware and hardware upgrades as required.
Performed inventory of capital equipment at data centers. Designed and
implemented scheduled maintenance on servers. Worked with engineering staff
to remedy new product issues and document procedures to correct
malfunctions. Maintained onsite inventory of replacement parts.
Alliance Data Systems
May 2004 to May 2006
Lead systems administrator of multiple Sun, HP and Linux servers used for
financial systems. Software used included Solaris, HP-UX, Linux, VERITAS
Volume Manager/File System and Cluster Server. Research and design of
system and subsystems architecture. Monitored system activity and tuned
system parameters to improve productivity. Mediated with vendors to repair
and upgrade servers and peripherals. Diagnosed network and server
communication traffic performance. Installed operating systems,
applications, upgrades and patches as required. Enforced system security
using Sarbanes-Oxley and VISA compliance. Identified potential improvements
and modifications to operating systems. Designed and implemented all
workflow procedures in areas of responsibility. Ensured necessary reports
were completed and submitted to management in a timely manner. Provided
training and support for less experienced UNIX Administrators. Wrote
documentation for use by other UNIX administrators and NOC personnel.
Provided escalation support for Network Operations Center.
VarTec Telecom, Inc.
January 2001 to May 2004
Systems administrator of multiple Sun, HP, NCR and IBM Enterprise servers,
EMC Symmetrix Storage Platforms, StorageTek and ADIC Tape Libraries.
Software used includes Solaris, HP-UX, IBM AIX, Linux, VERITAS Volume
Manager/File System, NetBackup, and Cluster Server. Worked with business
owners to implement applications and correct problems. Designed and
maintain scripts used in backups, system status and data communications.
Monitored system activity and tuned system parameters to improve
productivity. Performed hardware upgrades and repair to existing systems.
Installation of operating system, applications, upgrades and patches as
required. Verify VERITAS licenses are current and work with software
compliance to track all VERITAS licenses. Maintained user accounts and
tracked utilization of resources. Identified potential improvement and
modification to operating systems. Ensured system backups, recovery and
security were implemented correctly. Design and implemented work flow
procedures in areas of responsibility. Ensured necessary reports were
completed and submitted to management in a timely manner. Provided training
and support for junior UNIX Administrators.
Varian Incorporated
February 1998 to January 2001
Field service engineer responsible for coverage of Texas, Oklahoma,
Arkansas, and parts of New Mexico and Louisiana. Repaired and maintained
superconducting NMR spectrometer instruments used in research. Commissioned
and decommissioned superconducting magnets. Calibration of probes, RF power
amplifiers, receivers, digital signal processors, time standards and
software parameters. Configuration and installation of Sun servers,
workstations and TCP/IP networks. Negotiated with clients for service
contracts. Provided phone support for clients with failures or operational
questions. Tracked parts and materials used.
Texas A&M University
September 1991 to February 1998
Supervisor of Chemistry Department Electronic Shop. Maintenance of various
equipment using vacuum, optical, magnetic, high voltage detectors and
photomultipliers, temperature and flow control and an extensive assortment
of electronic methods, from Pico amp measurement to Kilovolt power supplies
to Gigahertz frequency timing. Fabrication and repair of chemistry
analytical equipment used in teaching and research. Programming of digital
controllers and interfacing various analog/digital devices. Installation
and configuration of personal computers and local area networks. Assisted
faculty and staff in selection and purchase of equipment, procedures and
publications. Automated work and inventory using database. Hiring, training
and supervision of staff and student workers.
Trinity University
April 1986 to September 1991
Electronics technician for university sciences electronic repair shop.
Responsibilities included configuration and installation of personal
computers and local area networks. Maintenance, repair, and calibration of
microcomputers, lab electronic trainers and research analytical equipment.
Maintained inventory of equipment, parts and tools. Assisting faculty and
students in lab projects fabrication.
Integrated Data Systems Inc.
January 1980 to March 1986
Field service engineer/navigator responsible for manufacture, calibration,
installation and modification of computer driven precision navigation and
positioning system used in offshore seismic exploration and drilling.
Company's first employee. Trained client and company operators in the
operation and calibration of navigation and logging. Performed domestic
and international delivery and repair aboard ships and offshore oil
platforms.
U.S.Navy
January 1974 to January 1980
Enlisted electronics technician. Operation, maintenance, and repair of
ships inertial navigation equipment aboard FBM submarine. Additional duty
included ships diver, rifleman, ESM operator, crypto intelligence operator,
damage control party and nuclear weapons guard. Held crytpo secret
clearance. Electronics group leader after fourth patrol. Transferred to
tender as digital group supervisor after sixth patrol. Held top and crypto
secret clearances. Honorable discharge.
EDUCATION & TRAINING
Sun Mid-Range and High End servers
Sun Red Hat Linux System Administration
Sun Solaris 10 New Features for Experienced Solaris system administrators.
VERITAS Volume Manager/File Systems and Cluster Management
Hewlett-Packard HP-UX for experienced UNIX system administrators
Hewlett-Packard HP-UX performance and tuning
Hewlett-Packard server maintenance
Fujitsu server maintenance
Attended Houston Community College and San Antonio College between 1981 and
1988 taking various courses in computer programming, math, physics and
general studies.
U.S. Navy Electronics and Digital 'A' and 'C' schools
U.S. Navy Submarine School
Various U.S. Navy Trainers
CERTIFICATIONS
Sun Certified Senior Support Engineer Certified 3/2/07
Sun Certified System Administrator for Solaris 10 OS Certified 12/6/07
ITIL V3 Certified 2/7/10
Operating Systems:
Sun Solaris versions 7, 8, 9 and 10
Red Hat Enterprise Linux 5 and 6
Oracle Enterprise Linux 5.5 and 5.6
Hewlett-Packard HP-UX versions 10 and 11
Security Software:
Pretty Good Privacy (PGP)
SSH (Secure Shell)
Computer Associates eTrust Audit, Access Control and Policy Compliance
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