HUMAN RESOURCES LEADER
HR, Company or Division Leader, with strong generalist and strong talent
development background. Specialty in geographically distributed workforces.
Prototype HR Leader, great with people, strong communicator and
collaborator able to build HR's reputation.
PROFILE: Organizational Development and Structuring, Succession
Planning and Leadership Development, Compensation, Rewards and Motivational
Programs, Talent Acquisition/Recruiting, Mergers and Acquisitions,
Employee/Team Development, Communications, Executive Coaching, Union/Labor
Relations and Manufacturing
PROFESSIONAL EXPERIENCE
AAMCO - American Driveline Systems - Horsham, Pennsylvania July
2012 - February 2013
Franchisor for AAMCO and Cottman Transmission Total Car Care Centers as
well as a Transmission manufacturing plant, GPS, in Georgia. Franchisor for
approximately 900 total car care centers across the US, Canada, Korea and
China.
Newly Established HR Role, Vice President Human Resources - Recruiting
. Brought in to enhance the HR infrastructure and help drive the focus
on talent development.
. Increased Service Center recruitment by 25%
. Reduced benefits renewal increase by 75%, saving over $500,000
. Established web based, paperless HR and payroll infrastructure
while saving $130,0000
. Established recruitment metrics utilizing a Talent Management
System to track progress & enhance process compliance
Rite Aid - New York, New York March 2010 -
July 2012
A $26 Billion pharmacy/retailer with 5,000 locations. New York Metro
Division to focus efforts on very important part of company portfolio.
Director Human Resources New York Metro Division:
. HR support for newly established area of 326 locations and over $2
Billion in revenue
. Team membership on landscaping changing Wellness Ambassador program
. Employee Relations and Union interaction with Talent Management
emphasis
. Establishment of new HR group and infrastructure
. Cut new hire turn over by 50%
. Highest division in sales to plan and sales to last year
HR Practices - New York November 2008 -
March, 2010
Consultant: Formed an HR consulting practice which encompasses all facets
of Organizational Development and Business Initiative Implementation for
large and small scale transformations, change management, succession
planning, and HR development programs.
Forever 21 Los Angeles, California January 2008
- October 31, 2008
A $1.8B women's specialty retail chain with over 400 stores across U.S. and
Canada expanding to Asia, adding 1 million square feet of new selling space
per year for next 3 years.
Top HR Role, VP HR
. Development of an organizational Process Improvement initiative; the
roll-out and implementation to help support the expansion and growth
of the Brand with a projected $3 billion international retailer by
2012
. Implemented Succession Planning and 360 Degree Assessment Process
. Enhanced the Training and Development infrastructure
- measured by 10% turnover reduction within a year
. Redesigned bonus program to focus on sales contribution and
profitability gains
. Increased tax incentive acquisition and hiring process savings,
target of $1,106,000 year one
. Generated $36,000 in annualized revenue from employment
verification
New York & Company, New York, New York January 2003 - January
2008
A $1.2B women's specialty retail chain with 550 stores across U.S.; adding
35 stores per year for 3 years.
Director/VP Human Resources - Field
. Partnered with the EVP of Sales and spearheaded all HR activities for
the 8,000 field associates
. Designed and implemented all aspects of HR for this group, focusing on
development and the implementation of a talent strategy and Key HR
Metrics to drive results
. Saved $2M in salaries through redefinition of 400 manager positions
. Increased internal promotion rate from 30% to 65% and reduced turnover
by 30%
. Developed and implemented Succession Management program supporting
addition of 50 stores per year for 3 years and 100 stores per year for
4 years
. Received "Caught in the Act" and other team awards for Time and
Attendance implementation, high-volume store program, Succession
Management, leadership meetings, Hurricane Katrina support program, 3-
door concept stores, and a Visual Merchandising program
. Redesigned District Manager meetings to focus on business initiative
implementation & development
. Created new bonus program to motivate high-volume store manager
Kmart, Troy, Michigan 1995 - 2003
A $40B retailer with more than 2,600 locations & 275,000 associates.
Director Learning and Development and e-Learning Development - September
1996 - January 2003
- held various positions within Learning and Development for all of Kmart's
store operations, Headquarters, and Distribution Centers, to include the
development of all e-learning programs under the leadership of former
PepsiCo Development VP.
. Promoted 3 times within organization
. Controlled $20.5M budget, $10K signature authority, 24 full-time
equivalents, and 7 direct reports while providing leadership in area
of learning for all Kmart store operations, headquarters, and
distribution center associates
. Utilized $2M grant acquisition for establishment of comprehensive
training programs to include leadership/executive development for
field organization
. Implemented Computer Based Training, exceeding ROI goals with
expansion from 36-store pilot to more than 2,600 locations with 360
programs.
. Designed and delivered leadership program for top 265 positions in
Kmart which led to 13 quarters of consecutive sales and profit
increases
. Supported roll out of pantry concept to 1,900 locations, increasing
store sales by 3%
. Designed, developed, and implemented Kmart University, including
curriculum
. Established largest PC-based virtual classroom network in North
America
. Applied educational tools involving Business Television and
interactive distance learning while developing and expanding training
facilities
. Implemented the Executive Assessment Program
. Pioneered successful redesigning and implementation of Human Resources
organization.
. Received "Lightning Awards" for HR organization redesign, career
management, district sales meetings, and leadership program.
Kmart Director of Organizational Change - April 1995- September 1996
. Led organizational development, change management, and training for
1,000 information systems personnel
. Launched broad banding compensation system for 950 associates, cutting
titles by 50%, reducing 22 grades to 6 bands, and establishing dual
career paths
. Handled staffing/recruiting for IT segment of corporation.
. Instituted Performance Management and Super Service Rewards Bonus
programs.
. Implemented succession planning and leadership development program
. Installed Human Resources-related systems, including compensation,
recruitment and selection
R. L. Polk And Co March 1994 - April
1995
Marketing research and database firm
Vice President of Recruitment and Selection March 1995 - April 1995 -
Responsible for company reorganization, acquiring external human resources
and redistributing existing resources.
Manager, Change Management - March 1994 - February 1995
. Responsible for Grant Writing - obtained $250,000 in state training
grants - further implementation of the following training programs:
. Organizational Design, Staffing, Recruiting, Compensation, Performance
Management and Career Development
. Reorganization of the Human Resources and Information Resources
departments
. Broad-banding Compensation System
. Internal skill/competency inventory for 3,500 employees
New Venture Gear, Inc June 1992 - February
1994
Manufacturer of automotive drive-line components. First joint venture
between any North American automotive firms GM and Chrysler:
Training and Education Executive
. Developed and managed a new culture moving from Chrysler and General
Motors to the new and distinct New Venture Gear culture
United Training Services, Inc. & Applied Science Associates, Inc. August
1989 - May 1992
Training consulting firms
Training and Process Reengineering Manager
. Provided Onsite consultation with the Ford Motor Co. to implement new
processes and technologies to shorten, enhance and improve the quality
of their Product Development Process
. Reengineered and Developed Process and Performance Improvement
Program, Organizational Development, Training Consultation,
Documentation and Team Optimization activities
BT SYSTEMS INC. (formerly Volvo Automated Systems) 1984 -
1989
Automated guided vehicle system development firm.
Employee Development and Information Systems Manager 1988 - 1989 -
Management of the Information Systems area with the training and
development function.
Employee Development Supervisor 1985 - 1988 - All internal training and
development activities as well as flexible benefits, compensation design
and implementation, policy and procedures.
Internal Training Specialist/Instructional Designer/Senior Technical Writer
1984 - 1985
EDUCATION
Bachelor of Arts in Communications, cum laude, University of Detroit,
Detroit, Michigan
ACCOMPLISHMENTS
DDI and Franklin Covey certified facilitator/instructor - Public Relations
Student Society of America, Officer, Presented at National Conferences
- Small group lunch and learn with Tom Peters; Met with Dave Ulrich
while attending GE's Change Acceleration Program