Customer Service Manager

JOANN MCANALLY

***** *********** ****, **** ** 77493

*****.********@*****.***

832-***-****

OBJECTIVE: To obtain a position in a professional environment that will give me the

opportunity to utilize my accounting experience.

SUMMARY OF QUALIFICATIONS

• 10 years’ experience in Accounting and Bookkeeping

• Peachtree, Quick Book Pro and Quick Book Enterprise

• Microsoft Word, Microsoft Excel, Internet, and Outlook

• Accounts Payable and Accounts Receivable experience

• Problem solving skills, capability to communicate effectively

• Ability to interact with public and staff

• Organizational and motivational skills

• Bilingual

PROFESSIONAL EXPERIENCE

BOOKKEEPER September 2012-Present

Grimes Grass Company Inc. Houston, Texas

• Handle all A/P and A/R

• Payroll and New hire packets

• All monthly and quarterly taxes

• Reconcile Bank Statement

• Sales

• Customer Service

• Deposits and Cash Flow

• Order office supplies

• Assist Manager

• Handle all Vendors

• Collections

MEDICAL ADMINISTRATIVE ASSISTANT April 2009-August 2011

Katy Internal Medicine Associates Katy, Texas

Practice of Internal Medicine for six physicians.

• Assist Physicians in closing medical charts

• Responsible for scanning all medical records into computer systems

• Establish EMR accounts for patients and send out charts to storage

• Back up for front office desk registration

• Enter demographics and insurance information in system

ACCOUNTING ASSISTANT May 2004-December 2008

RDM INC Katy, Texas

Corporate office of Lupe Tortilla’s Mexican Restaurant

• Handle all A/P for seven restaurants

• Worked with all Vendors

• Daily spread sheets and sales reports

• Used Menu link software to enter inventory data

• Adjusting journal entries and reconciling books for all locations

MEDICAL DATA ENTRY December 2002-December 2003

Pedro Andarsio Attorney at Law Houston, Texas

Personal Injury Attorney

• Enter all Medical problems for clients listed in hospital and medical reports

A/R MANAGER February 2000-October 2002

Bayne Appliance Co. Houston, Texas

Electric and Appliance Retail Stores

• Re-organized accounts receivables for all six stores

• Established commercials accounts with credit reports and term conditions

• Managed all money for all stores

• Responsible for running end of day reports, monthly and quarterly reports

• Send out monthly statements

ASSISTANT CONTROLLER November 1997-February

2000

IT/IS INC.

Information Technology Information Services

National Law library was established

• Managed bookkeeping, daily appointments and budgets for two companies

• Coordinated with vendors and equipment for the companies

• Processed time cards for payroll and accounts payable

• Implemented accounts for new vendors and make sure all contracts were signed and

processed

ACCOUNTING MANAGER February 1995-October 1997

Century 21 Katy Realty Katy, Texas

Real Estate Office with 10 agents

• Maintained all bookkeeping, daily appointments, marketing

• Administered front deck and all agents scheduling floor time

• Billing agents for service rendered

• Funded commission checks for agents

• Accounts Payable and Receivable

• Purchased all office supplies

Contact this candidate