High School Supervisor

Ilene D Carroll

*** ******** ***** ********, ** *1216 -347-***-****(C)-347-***-****(O)***********@*****.***

Professional Summary

Over ten years of progressive experience in the field of Administrative Management,

overlooking daily operations of various Clerical and Call Center personnel while

maintaining and achieving an excellent reputation as competent, knowledgeable and

helpful.

Professional and pleasant disposition, a motivated self starter, has the ability to handle

difficult situations with composure and diplomacy and excellent at multi- tasking. Strong

interpersonal relationship skills, with the ability to work within a team setting or as an

independent, very welcoming and easy to confide in. Generated and prepared various

weekly and monthly reports. Established as a liaison with the MTA, Taxi & Limousine

Commission and Drivers. Demonstrates strong knowledge of Collective Bargaining

Agreements. Maintained an impressive working relationship with co-workers and

Clientele.

Work Experience/ History

Childcare Provider August 2012 to Present

An active Poll Worker ( Chairperson ) since 2005 to Present(seasonal)

Knowledge of Microsoft Word, Power Point, Finger Imaging, Metal Detectors( Body

and Hand Held)Temporary Proctor for DCAS and Ultimate Staffing City and State

Exams from

October 2011- April 2012

Compiled the population summary in specific areas as an Enumerator for the United

States Census Bureau

From April 2010- July 2010

Fostered nineteen children (nine with special needs) from April 2004- February 2010

As Coordinating Dispatching Supervisor reported to Directors and established

administrative guidelines and procedures while maintaining and monitoring departmental

needs. Light Bookkeeping/ accounting, along with depositing weekly funds. Restructured

and executed the scheduling of drivers, also monitored dispatched drivers to provide for

proper timing. Updated the policy and procedure manual as needed from

September 2004- November 2009

Peace Officer Status within the NYC Police Department as a School Safety Agent from

December 2001- September 2003

Education/ Volunteer Services

Parent Teacher Association President for (2 1/2yrs),

Parent volunteer ( Treasurer/ Safety Monitor) for 17 yrs

Youth Coordinator in Crown Heights Brooklyn (15yrs)

High School Diploma obtained in 1991

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