Customer Service Representative
Resume:
TANESHA JONES
Greenville, SC *9611
**********@*****.***
QUALIFICATIONS
> Accurate Typing 50+ wpm.
> Ability to input data into computer system (10,000 key strokes).
> Work independently with good organization & communication skills.
> Work in a fast pace environment; Knowledgeable of Word, Excel, AS400 &
SAP
PROFESSIONAL EXPERIENCE
2012 to 2013 Resurgent Capital Services Greenville,
South Carolina
Customer Service Specialist
> Processed on-line credit disputes
2007 to 2011 PET Dairy Greenville,
South Carolina
Customer Service Operator/General Clerk
> Answered phones in a fast paced environment
> Assisted customers, via phone, fax or in person
> Word processed memos & orders
> Handled daily deposits
2006 to 2006 Recruiting Solutions
Greenville, South Carolina
Data Entry Clerk/Office Assistant
> Accurately inputted billing information into system.
2004 to 2006 Various Temporary Agencies
Greenville, South Carolina
Data Entry Clerk
> Entered information into computer system for multiple clients.
> Handled inbound/outbound telephone calls.
> Faxed, filed and mailed off mail.
2003 to 2003 Tele Tech
Greenville, South Carolina
Customer Service Representative
> Handled over 200 inbound calls.
> Tracked packages for customers.
> Responded and resolved customers complaints.
Faxed, filed and mailed off mail
2000 to 2002 Greenville County/Department of Public Safety Greenville,
South Carolina
Administrative Support Specialist
> Entered Police reports into computer system.
> Assisted Law Enforcement only via fax, mail, phone or counter.
> Managed office operations/ performed light dispatching.
EDUCATION AND TRAINING
Miami Northwestern Senior High 1996
Diploma
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