Project Service
Resume:
Chitra S Woody
E-mail: ******.*****@*****.***
Mob No : +919*********
Professional Profile:
Current Employer Redknee technology pvt ltd
-Transferred employment from Nokia
Siemens Networks India Pvt Ltd since
April 2013
Domain Business Solutions(BSO)- Business
Support Systems (BSS)
Position Team lead/ Senior software engineer
Experience 5 yrs
Operating systems Windows and Unix
Languages C, C++, SQL, XML
Protocols SS7, Diameter, INAP,CAP, MAP, SIP,
CORBA, SIP, VoIP
Development field Convergent Online Charging solution
for customers and Development of
Intelligent Network(IN) based
applications . Solutions for prepaid,
convergent charging, billing, and
care. IMS, VoIP, SIP
Products and Solutions Charge@once Premium and Charge@once
Unified product for developing
Intelligent Network (IN) Applications
and providing Convergent Online
Charging solution for customers
Tools Clear case, FLER, CLER, FLT and OTE
for offline test environment, Tariff
tool/Offer Manager for Online test
environment
. 5 years of professional experience as a Software development
engineer in Charging, Billing and Care domain in Nokia Siemens
Networks.
. Have full fledged knowledge on GSM technology, GSM Architecture,
Interaction and interworking of Core Network elements and call
handling processes in GSM network. Also knowledge on Architecture
and network elements in packet domain network
. Have complete 5 years work experience on Intelligent Network(IN)
part of the Core GSM network and have strong base on the IN domain
. Involved extensively in development, testing and delivery of
Convergent charging solutions for Vodafone
. Have worked on various customer use cases and requirements,
extensively on the Convergent Online charging solution of IN.
. Worked on features based on networking protocols like SS7 and
Diameter
. Have good understanding of various protocols - SS7, Diameter,
INAP,CAP, MAP, SIP
. Worked extensively and have expertise on SS7 and IP based service
components
. Involved actively in all phases of project -
> Requirement gathering workshops with the customer on
technical aspects of the project.
> Analysis of requirements and performing compatibility test
with the existing service
> Discussion of project scope with the Customers by attending
customer workshops
> Effort estimation
> Planning of releases
> Development of service
> Test case identification, scripting and automation
> Unit testing of the developed service
> Regression testing of service before release to the customer
> Delivery to the testing team
> Functional specification updation as a part of documentation
> Fault correction
> Participation in Customer Acceptance test onsite
> Quick Analysis and debugging of issues from Live system and
providing the solution to problem at the time of roll out of
service
Educational Qualification
> BE ( Information Science) from University Visvesvaraiya College Of
Engineering( UVCE) Bangalore with 78% aggregate
> I I PU from K.L.E Nijalingappa college with 94%
> Class X with 90%
Work Experience in Nokia Siemens Networks.
Currently working as a Team lead in BSO(Business solutions)- BSS(Business
Support sytems) division in Nokia Siemens Networks.
BSO BSS provides solutions for prepaid,convergent charging, billing,and
care. The solution delivered will be reliable with real-time capability,
Our focus is to increase customer loyalty, improve user experience, create
fast and flexible market differentiation and thus maximize CSPs revenue.
Projects
1. Vodafone 7.6.2 platform and service upgrade
Duration August 2008 - March 2009
Role Software Developer and Unit testing
Project description
NSN @vantage Platforms are the INs which have been deployed in the Vodafone
India network, and serve approx. 50% of the prepaid subscribers in the
Vodafone India Network and is present in 26 circles in the Vodafone
network. As a part of this project, All the existing @vantage hardware V7.5
SP2 platforms (FSC PW900 & PW1500) that are implemented in VF were upgraded
to @vantage V7.6.2 .
Contribution and roles in the project :
As a developer, I was involved in
. Implementing CIB(Component Interaction Bridge) Interface used in
Vodafone network and USSD(Unstructured supplementary service data)
service component.
. Stabilizing the Regression test cases for CIB Interface and USSD
service component. As a part of this activity around 200 test cases
were stabilized and automated in the offline test environment.
. Maintenance part of the project which involved analysis for onsite
issues and correction of service faults.
. Support of onsite upgrade activity
. Subscriber migrations to new live IN with charge@once premium service.
2. Vodafone 7.6.2 platform and service upgrade Phase2
Duration March 2009- May 2009
Role Software Developer
Project description
This project was a Change request (CR) of Vodafone 7.6.2 upgrade project.
Some of the important features were implemented on V7.6.2 as a part of this
project.
Contribution and roles in the project :
Involved in design and development of important features in the Vodafone
service. My role in this project were development of features in components
like
< Development of Recharging functionality via E Top up server
using Component Interaction Bridge(CIB) Interface, USSD and
DTMF
< USSD( Unstructured supplementary Service Data) functions to
enable Account Enquiry, Voucher Recharging, Transaction Enquiry, Initiating UCB(USSD Call Back) from a country which does not
support CAP1 and CAP2
< DTMF (Dual Tone Multi Frequency) for Voucher Recharging and
feature activation
< DBA ( Data Base Applications) for Periodic activities
3. Mobile Number Portability all over India
Duration May 2009- November 2009
Role Software Developer
Project Description
This project focused on changes in the service to adapt to Mobile Number
portability for the existing Charge@Once Premium in the Vodafone Network.
Mobile Number Portability allows a subscriber to change between network
operators without changing his/her MSISDN.
Contribution and roles in the project :
. Involved in solution design for MNP and interaction with 3rd party
clients to provide end to end solution.
. Involved in customization design principles discussions to ensure ease
of upgrade and compatibility with future product versions.
. Involved in high level architecture design of the project.
. Involved in core development of MNP service for MOC, SMS and PropATI
handling via MAP operation between IN and STP
. Involved in creation of Scope of work, Identification, creation and
execution of test cases
. Lead the team for the setup and stabilization of the Test Environment
to execute 300+ test cases.
4. Telkomsel Indonesia -Unified EP2 Customization Project for Telkomsel
Indonesia - OCS Modernization.( 2G and 3G)
Duration November 2009- January 2010
Role Software Developer
Project Description
Telkomsel is a major Telecommunication Service Provider in Indonesia and
had IN for prepaid charging system and a separate billing domain.
In order to enhance Telkomsel's network and support the continued high
demand
for mobile telecommunications services in Indonesia, Telkomsel procured
a billing solution to enhance its charging system.
Contribution and roles in the project :
. Worked on execution of PoC (Proof of Concept) for Unified 3.0 from
NSN. This involved working on the mapping of requirements in the
Unified product and customer showcase.
. Worked on creating scope of work (SoW) for different modules in the
project which involved creating of scope of the requirement,
identification and scripting of test cases
. Involved in customization of flow based charging via diameter which
involved both event charging and session based charging
5. Customer Project Process1( CPP1) - New Prepaid service features
implementation
Duration January 2010- June 2011
Role Software Developer
Project description
As a part of this project, release of new features called 'Flexi Tool box'
a set of PPS features which will address multiple customer use cases
related to Accumulation, Usage based promotions / discounts, Flexible
account usage and Periodic debits.
With this tool box, Vodafone could launch its own Marketing Use cases just
by minimal administration.
Contribution and roles in the project :
. Awarded RECOGNITION AWARD for the year 2010 for handling the feature
implementation independently from the scratch and having demonstrated
quick learning ability and good team work
. Involved in high level architecture design of the project by
introducing highly modular, flexible and efficient modules for
creation of Marketing Use cases which Vodafone can easily achieve.
. Role of Project Lead for software application development team
. Involved in project management for delivery/deployment of development
modules, co-ordinate technical queries (onsite, TAC teams and
customer)
. Debugging skills involve scrutinizing the logs/dumps from LIVE system
to evaluate possible bugs.
. First point of contact for all emergency scenarios for service
related issues
. Identification of Test scenarios, Strategizing and designing the Test
scope in sync with the system Verification and Integration teams
. Involved in setup and stabilization of the Test Environment to
execute 400+ Test cases.
6. Customer Project Process 2( CPP2)
Duration June 2011- December 2011
Role Senior Software Developer
Project description
A further enhancement of CPP1 project which included realization of more
complex features which could help Vodafone achieve use cases in most easily
achievable way. It involved important changes in the Subscriber Data Model
through which subscribers could get additional benefits via flexible
features.
Contribution and roles in the project :
. Played the role of mentor and was part of planning of project
execution and lead the team
. Involved in creation of design for around 10 features in the project
. Involved in support for onsite activites for successful role out of
the project
.
7. Vodafone India Premium to Unified Product Transformatio
Duration December 2011 - March 2012
Role Senior Software Developer
Project description
Vodafone Essar India is intending to deploy C@O unified to hold the
current prepaid Voice and SMS service subscribers. This also includes the
porting of Pan-India Data Charging Solution provided by NSN to VF to be
on the same unified campus that handles the Voice and SMS services.
Contribution and roles in the project :
. Worked on Proof of Concept (PoC) for Unified 3.1 from NSN. This
involved working on the mapping of requirements from the existing
Premium product in the Unified product and customer showcase.
. Played the role of team lead for the development team
. Involved in high level architecture of the design for the migration of
service from premium to unified
8. Zain Kuwait Select to Unified Product Transformation
Duration March 2012 - September 2012
Role Senior Software Developer
Project description
Zain Kuwait customer 's upgrade of charge@once select 1.5 to charge@once
unified to hold the current prepaid subscribers and in addition postpaid
subrscribers. This is to achieve a simple, effective and flexible Solution
without having many changes in the existing Charging Network,
Contribution and roles in the project :
. Involved in successful migration of the service from Select to Unified
. Handled the emergency issues from onsite and involved in maintainance
activity
. Played the role of team lead for the development team
9 . Vodafone Data charging Solutions for 2G and 3G networks
Duration September 2012 - January 2013
Role Senior Software Developer
Project description
Vodafone's data charging solution has been provided by having a
separate Rater which acts as a real time charging component and
interacts with the legacy INs for real time charging. The rater supports
real time credit control application
Contribution and roles in the project :
. Played the role of team lead for the development team
. Involved in end to end activities in the project and in successful
roll out of the software
10 . KDDI Japan - Data charging Solutions for LTE(4G)networks
Duration January 2013 - present
Role Team lead
Project description
KDDI's data charging solution has been provided by having a separate
Rater for both postpaid and prepaid subscribers which acts as a real time
charging component for real time charging. The rater supports real time
credit control application based on diameter
Contribution and roles in the project :
. Team lead for the development team
. Involved in the development of data charging services for the project.
Key Strengths and achievements
. Awarded RECOGNITION AWARD for the year 2010 for handling the feature
implementation independently from the scratch and having demonstrated
quick learning ability and good team work
. Quick learner and Hard worker
. Mentored few new joinees as a part of team development activity
Personal details
Name : Chitra S Woody
Date of birth : 23.06.1986
Contact Address : Redknee India (Pvt.) Ltd.,
L5, 4th floor, Manyata Embassy Business Park,
Outer ring road, Nagavara,
Bangalore - 560045
Email id : ******.*****@*****.***,
************@*****.**.** Mobile No : +919*********
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