Customer Service Sales

YVONNE PERKINS Phone: 347-***-****

*** ****** ***, ********, ** 11212 Email: ******.**@*****.***

OBJECT I V E

To obtain a position where my organizational and sale skills can be utilize.

EXPER I E NCE

New York Racing Association, Ozone Park, NY 04/11 – Present

Telebet Account Management

• Implement service programs to achieve business targets, service requirements and performance

standards.

• Manage and develop a sizable part-time workforce of an operational unit to ensure optimal

resources deployment, quality service delivery and strong commitment.

• Execute operational plans and systems to ensure operational effectiveness, efficiency, controls

and integrity.

• Participate in process reviews and development projects for continuous business improvements

and growth.

Century 21 Department Store, Brooklyn, NY 2009-2011

Sales Associate / Cashier

• Demonstrating dependability and reliability by being punctual

• Completing responsibilities in a timely manner

• Talks with, listens to, or signals others to effectively exchange information; receives and gives

direction

Wal-Mart, Long Island, NY 2006-2008

Jewelry Sales Coordination

• Provide excellent customer service.

• Supervises a team of Associates to help meet daily sales goals.

• Monitor all receiving and stocking of all Jewelry merchandise.

• Maintained cash draw levels to avoid shortages.

• Support Department Manager by delegating work assignments to Associates.

Wal-Mart, New York, NY 2004-2006

Associate

• Monitor all receiving shipment.

• Communicate and respond effectively to customer questions.

• Provide a clean and safe work environment for customers.

EDUCATION

TCI College, New York, NY

Associate Degree

• Major Human Services

S K I L LS

• Microsoft Excel, Microsoft Word, Supervising and working with Computers

RE FERENCE F UR N IS HE D U PON REQUEST

Contact this candidate