Syndi Sim
949-***-**** - *********@*****.***
Director of Marketing
Public Relations ~ Strategic Planning ~ Client Acquisition ~ Digital Media
~ Content Marketing ~ Account Management ~ Trade Shows ~ Client Maintenance
~ National Marketing ~ Brand Development ~ Social Media ~ Leadership Skills
~ Strategic Marketing ~ Lead Generation ~ Client Retention
PROFESSIONAL EXPERIENCE
Lexipol - Aliso Viejo, CA
September 2010 - August 2013
Director, Marketing
Responsible for establishing marketing, business development and client
communication programs designed to capitalize on market opportunities,
create brand awareness and generate demand. Additional responsibilities
include facilitate client development through creative and innovative
marketing plans that build brand consistency, reputation and measure the
return on marketing campaign investments.
. Develop and manage targeted marketing campaigns for new state, product
and service launches including social media, press releases, digital
marketing, email campaigns, online and print ads and trade shows
. Responsible for managing advertising agency and freelance graphic
designers during development of new company website and updated
collateral. Manage SEO, content marketing initiatives, social media
programs and partnership marketing campaigns
o Assembled a team of five freelance writers to develop industry-
specific articles for our strategic content marketing initiative in
less than three weeks
. Leverage marketing analytics to provide insight on national marketing
campaigns, Net Promoter Score (NPS) client satisfaction survey and
future product development initiatives
. Established and oversee risk management marketing and business
development programs in an effort to increase sales, brand awareness and
market penetration
o Efforts resulting in five new risk management authority clients per
state and an additional 25% increase in revenue for core product
lines from various marketing initiatives
Penco Engineering, Inc. - Irvine, CA April 2007 - July 2010
Director, Marketing and Business Development
Responsible for creative development and launch of all marketing campaigns
and corporate sales campaigns for multiple offices, including annual
marketing plan, social media, brand identification, web presence, tradeshow
and sales collateral.
. Increased annual corporate sales by 65% with new advertising and branding
campaign
o Penetrated 4 new market channels through multiple campaigns which
brought in more than $2.5 million in sales
. Responsible for overhaul of website to improve client retention and lead
generation capabilities
o Efforts resulted in 90% retention of current client pipeline and
introduction of 6 new corporate clients for more than $4.5 million
in annual revenues
. Developed Marketing and Brand Management Programs which identified key
clients and sectors and developed market plans to build brand awareness
New Century Financial Corporation - Irvine, CA August 2002 - April
2007
Home123 Mortgage, subsidiary of New Century Financial Corporation
Director, Marketing and Business Development
Promoted to Director and responsible for national branding and marketing
strategic development for the Home123 Mortgage brand via multiple marketing
channels; print, interactive, direct marketing, tradeshows, and media
relations.
. Oversaw and directed the rebranding and lead generation sales program
for the National Builder Division which drove 20+ qualified leads to
Account Executives per day along with a 65% increase in sales
. Led initiative to redesign and rebrand corporate identity for National
Builder Division
o Improved closing ratios to record highs (up to 85%) by equipping
Account Executives with high-quality, low-cost print collateral
. Accountable for 7 marketing staff who created and launched successful
marketing campaigns for nationwide B2B and B2C customers
o Captured market-leading dominance from marketing campaigns which
grew market share gains up to 58% for both newly launched and
existing product lines
Allegis Group/Option One - Costa Mesa, CA May 2000 - June 2002
Account Manager
Responsible for generating new business opportunities for new Orange
County office. Lead 3 member team in account management, business
development, recruiting job candidates, driving account growth for
current clients as well as develop prospects for new territory.
Collaborate across multiple departments to ensure client retention,
service fulfillment and candidate placement satisfaction.
. First year in new market developed diverse revenue channels and grew
sales from $1 million to $3.8 million
. Provided strategic direction and implemented marketing plan for new
territory
. Executed sales plan and led all new prospect initiatives realizing an
80% growth opportunity
PROFESSIONAL TRAINING & ASSOCIATIONS
. American Management Association, Business-to-Business Strategies Seminar
. The Gallup Organization, Great Manager Program
. Business Development Association (BDA), Orange County chapter
. Sales and Marketing Professional Society, (SMPS), Orange County chapter
EDUCATION
. Master of Arts, Criminology, August Vollmer University, 1996
. Bachelor of Arts, Sociology, Minor in Criminology, California State
University at Fullerton, 1993
SOCIAL NETWORKING
. www.Linkedin.com/in/syndisim
. http://twitter.com/SyndiSim
. http://businessdevelopmentinsights.blogspot.com