Project Manager Customer Service

ADRIC MUELLER

*** *** ***** **. ***. *** 608-***-****

Wheeling, IL 60090 *****.*******@*****.***

PROFESSIONAL PROFILE

Dedicated professional with a broad spectrum of expertise

Integrates leadership skills and academic credentials with a passion for building strong organizations

Extensive experience working in customer-driven environments

Self-directed and highly motivated to produce team achievements

Successfully acclimates to new professional roles

EXPERIENCES

REGENT CONTRACTING, Madison, Wisconsin Aug. 2009 – Aug. 2013

Project Manager

Consulted with homeowners and remodeled residences with energy efficient materials

Developed estimates for projects, submitted bids and accounted for construction costs

Created work schedules, ensured timely completion of projects and managed communications with

customers throughout the construction process

CHAMPRO SPORTS, Wheeling, Illinois Oct. 2012 – Mar. 2013

Customer Service Representative

Fielded phone calls from customers, placed orders into the accounting system and coordinated with

the warehouse to ensure accurate and timely shipment of orders

Worked directly with sales representatives to cultivate strong relationships with customers,

provided personalized sales experiences and strategized with team members to increase sales

OPERATION FRESH START, Madison, Wisconsin Aug. 2010 – Dec. 2010

Conservation Crew Member & Mentor

Worked alongside fellow program members to design and build trails for nature preserves

Advised high school dropouts in developing career plans and completing daily conservation

assignments

US CENSUS BUREAU, Madison, Wisconsin April 2010 – June 2010

Enumerator

Interviewed English and Spanish speaking residents and assisted in completion of census forms

Collected sensitive information and reported data to the district supervisor for processing

AMERICORPS, Madison, Wisconsin Feb. 2009 – Aug. 2009

Partners for After School Success Member

Collaborated with teachers to encourage and increase classroom participation of students

Formulated individualized lesson plans and tutored high-risk students in math and reading

Directed afterschool tutoring sessions and maintained student progress reports

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EDUCATION

MACALESTER COLLEGE, St. Paul, Minnesota August 2008

Bachelor of Arts in American Studies

VOLUNTEER ACTIVITIES

JUNIOR ACHIEVEMENT, Chicago, IL May 2012 – Present

Promote entrepreneurship and civic engagement in K-12 classrooms

Present business concepts to students through a series of activity -based lessons

Encourage students to pursue careers in science, technology, engineering and mathematics

CHEROKEE MIDDLE SCHOOL, Madison, Wisconsin Sept. 2011 – Dec. 2011

Provided one-on-one tutoring and academic coaching to low-performing students

Assisted students with math and science comprehension in a bilingual English -Spanish classroom

Led afterschool enrichment programs and coached the school soccer team

HONORS & AWARDS

Captain of Madison Men’s Soccer Association Championship Team (Madison, WI, 2010 & 2011)

Member of Macalester Men’s Soccer Team

National Honor Society, Madison, WI

Spanish Honor Society, Madison, WI

SKILLS & LANGUAGES

MS Office – Proficient

Sage MAS 200 ERP – Proficient

Spanish – Proficient

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