*** ***. ****** *****, #*, Hopkins, MN ***** - 952-***-****- Email:
********@*****.***
"DOREEN FAYE LUND"
"OBJECTIVE"
Criminal Justice / Security / Administrative Assistant / Secretarial /
Clerical Position
"SUMMARY OF QUALIFICATIONS"
. Several years of clerical experience with a diversified knowledge of
office procedures.
. Highly organized, dedicated with a positive attitude, and very
assertive, reliable and committed.
. Self motivated, proactive, energetic and ambitious with a keen desire
to succeed and grow within an organization.
. Mature with ability to handle responsibilities with thoroughness, good
judgment and professionalism.
. Independent, a self-starter with the flexibility to manage a variety
of assignments with little or no supervision.
. Highly skilled in providing clerical and administrative support within
all departments requirements.
. Excellent organizational skills with ability to prioritize work
assignments always open for O.T. if needed too!
. Very strong communication skills and very confident in communicating
at all levels of management.
. B.S. in Criminal Justice with Specialization in Law Enforcement /
Investigations.
"OFFICE SKILLS"
. Telephone answering, data entry skills, word processing, scanning,
copying, typing, filing, skills.
. Scheduling of appointments, coordinating meetings and scheduling of
travel arrangement skills.
. Excellent communication, time management and organizational skills
with computer proficiency skills.
. Computer Software used: Access, Power Point, Word, Excel, Word
Perfect, Lotus Notes, Lotus Organizer, Lotus123, Xsite, Ariba, Oracle
(Varied In-house Purchasing/Reporting databases), and Internet skills.
. Equipment used: PC, varied copy and fax machines, Pitney Bowes
mailing equipment, dictaphone,
varied voicemail, multi-line phone systems, scanning, laminating,
binding equipment, CCTV skills.
"WORK EXPERIENCE"
September16, 2012 to Present Whelan Security
Roseville, MN
SECURITY OFFICER
. Physically monitored/authorized entrance and departure of tenants,
visitors, of facility, guarding against theft and maintaining security
and also monitored CCTV of other exits and entries as well.
. Provided tenants, visitors and customers information regarding the
facility and issues as requested etc.
. Patrolled assigned routes in building, and parking ramps, checking for
unlocked doors, unsafe conditions, security violations, fire hazards,
mechanical problems, blocked exits/doors/stairways, unauthorized
persons, etc.
. Looked for suspicious activities, tenant rule infractions which could
be a threat to the property or client at site.
. Patrolled facility, stood at post as a general security
presence/visible deterrent to crime and rule infractions.
. Did permit checks of all vehicles parked in six level parking ramp,
booting, and reporting violations in report.
. Logged various conditions in a daily activity report and incident
reports as needed per situation.
. Reported daily activities / irregularities, like equipment or property
damage, elevator entrapments, accidents in parking ramp, theft, the
presence of unauthorized persons, or unusual occurrences, tenant
issues etc.
. Reported all incidents, issues or suspicious activity, accidents, or
medical emergencies to the appropriate security/management
representative as required and responded appropriately to
emergencies/situation as needed.
. Answer alarms and investigate disturbances and circulated among
tenants to preserve order and protect property.
. Answered telephone calls at Post, taking messages, delivering items to
offices, answer questions, and provided requested information as
needed to tenants, visitors and management.
July 27, 1998 - March 16, 2009 Seagate Technology, Inc. Bloomington,
MN
INFORMATION PROCESSING OPERATOR/OFFICE ASSISTANT/CLERK
. Ordered office supplies, assisted interns/new hires with
computer/phone and office set ups, arranged catering for special
events and meetings as needed and also did monthly safety inspections
for several years.
. Performed data entry, maintained printers, fax machine, distributed
mail, kept mail area organized.
. Ran various engineering reports from in-house databases, obtaining
data for excel spreadsheet reports, and PowerPoint presentations for
weekly/monthly management meetings, distributed via email.
. Scheduled capital review meetings, conference rooms, created agenda's,
and forecast summary reports.
. Distributed meeting notices, prepared capital equipment request
packages for MN and Ireland sites as needed.
. Communicated via email/phone with MN and Ireland sites to get their
feedback on agendas, capital request packages, and presentation
materials, making the appropriate revisions/updates to their materials
and forms.
. Walked capital requests through VP approval signature process and sent
out change notices as needed.
. Submitted capital and expensed purchase requisitions into databases,
maintained an approval log in excel.
. Faxed copies of quotes and approved capital equipment requests to
Purchasing etc. as required.
. Retrieved and filed capital equipment records upon request, and
maintained all capital equipment records of purchase requisitions, and
expenses records for MN and Ireland sites.
. Prepared capital equipment request presentation materials for
meetings, updated approval tracking log and capital equipment log, and
created a capital budget process flow chart and approval signature
flow charts in PowerPoint as needed for management meeting
presentations as well.
October 29, 1993 - July 27, 1998 Varied Temp/Short-Term
Employment Bloomington/Golden Valley, MN
ADMINISTRATIVE ASSISTANT/OFFICE ASSISTANT/CLERICAL
. Various Temporary positions, greeting customers, answering
departmental phones, light data entry, faxing, filing, typing, mail
distribution, setting up several departments filing systems, updated
and assembled manuals.
. Created presentations, assisted managers, engineers, etc., as needed,
answering phones, word processing, expediting, express mailings,
travel arrangements, scheduling of calendars.
. Maintained and ordering office supplies, scheduling conference rooms,
sent out literature per customer's request.
. Did word processing and occasional errands (picking up office
supplies, etc.), basically assisted where needed.
December 21, 1987 - October 1, 1993 Thermo Fisher Scientific
Instruments San Jose, CA
ADMINISTRATIVE ASSISTANT
. Answered phone, directed calls as needed, did filing, copying, and
expedited parts for field service engineers.
. Performed data entry of service reports, did faxing, mail
distribution, express mailings of literature, parts etc. to field
service engineers on-site,
. Assisted managers, engineers, and technicians as needed, with word
processing typing, of service contracts and other correspondence
. Interfaced with managers / engineers to collect data to produce and
distribute weekly/monthly reports, and presentations to CEO's.
. Checked expense reports, made occasional travel arrangements,
collected timecards, distributed pay checks.
. Ordered/maintained office supplies, and basically assisted where
needed.
NOTE: FURTHER EMPLOYMENT HISTORY AVAILABLE UPON REQUEST
"EDUCATION"
CRIMINAL JUSTICE (B.S.) DEGREE
July 16, 2011 - December 16, 2012 Rasmussen College
Bloomington, MN
August 15, 2009 - May 17, 2011 Normandale
Community College Bloomington, MN
CRIMINAL JUSTICE (A.S.) DEGREE
July 13, 1998 - December 19, 2003 Seagate In-House Admin Courses
Bloomington, MN
ADMINSTRATIVE ASSISTANT REFRESHER COURSES
. The Administrative Professional Listening and Speaking Skills Training
Class, Grammar for Business Use.
. Communications, Skills Category, Planning and Managing Work
Projects, Written Communication Skills class. (Received
Administrative Assistant Certificate)
. Excel, Macro Programming Classes, Word, PowerPoint, Excel, Oracle
Training, Ariba Training, Varied Interpersonal Skill Classes and
Reporting System Courses In-House at Seagate Technology.
May 5, 1997 - June 6, 1997 Varied Temp Agency
Training Courses Golden Valley, MN
SOFTWARE COURSES
Microsoft Word, PowerPoint, and Excel.
March 4, 1996 - May 31, 1996 Southwestern Technical
College Jackson, MN
OFFICE PROCEDURE COURSES
Written Business Communications, Keyboarding, Introduction to Computers.
June 1, 1995, June 30, 1995 Hopkins Community
Education Hopkins, MN
SOFTWARE COURSES
Microsoft Word, Excel, Lotus 123, Word Perfect.
LICENSES:
EMS Personnel: First Responder #957649 Normandale Community College
Bloomington, MN