Customer Service Security

JOSHUA BOYCE

*** ******** *** *** ** • Brooklyn, NY 11206

347-***-**** • *************@*****.***

Motivated, proactive individual seeking an entry-level position in the criminal justice field where my recent education

and customer services skills will be utilized to benefit the company.

SUMMARY OF QUALIFICATIONS

Energetic, dedicated Criminal Justice professional with strong interpersonal skills. Customer Service background.Proven

ability to work effectively with people of various ages, cultural backgrounds, and socio-economic statuses.Long-term

interest in criminal justice and the legal system. Well-developed communication and documentation skills.

SKILLS

• •

Strong work ethic Strong verbal and written

• communication skills

Hard worker

• Type: 100 wpm

• Motivated, persistent, diligent

• Microsoft Office: Word, Excel,

• Time management

PowerPoint

• Attention to detail

• Multi-task

CERTIFICATION

•

• 8 Hour Pre-Assignment Certificate • NYS Security Guard License

• 16 Hour On-The-Job Training Course Certificate • CPR License

• Fire Guard Certificate

EDUCATION AND TRAINING

ASSOCIATE IN SCIENCE IN CRIMINAL JUSTICE 7/2013

EVEREST UNIVERSITY Brandon, FL

Classes included:

• •

Applied Business Law Criminal Just Communications

• •

Criminology Corrections

• •

Criminal Justice Interviews and Interrogations

• •

Criminal Procedure and the Constitution Terrorism

• Criminal Investigations

PROFESSIONAL EXPERIENCE

Security Officer September 2013 - Present

School of Visual Arts Manhattan, NY

• Follow and carry out all instructions of the shift supervisors or other security management.

• Detect unusual circumstances and/or suspicious individuals.

• Detect defective doors, windows, locks, lights, and fire safety equipment while making periodic checks of the entire

building.

• Respond to alarms, disturbances and potentially hazardous conditions and/ or activities.

• Detect unlawful entry onto the premises by undesirables and individuals with negative intentions.

• Detect smoking on the premises and the perpetration of unlawful acts against the College and its community such as

vandalism, burglaries, assaults etc.

• Report to supervisors all activities or observances that would or could allow harm to the people or property of the

school.

PART TIME CLERK April 2007 – September 2013

BROOKLYN HEIGHTS PUBLIC LIBRARY Brooklyn, NY

• Extensive knowledge on books.

• Maintain organization of book shelves by stacking shelves neatly in the correct order.

• Assist customers by answering their questions and finding the resources they need.

• Stock and restock books in the business section of the library, and maintain book inventory.

• UPS Shipping and tracking

Contact this candidate