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Customer Service Sales

Location:
Las Vegas, NV
Posted:
October 04, 2013

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Resume:

Meghan G. O'Hara Objective

**** ***** ****

Las Vegas, Nevada

89107

702-***-****

meghgohara@rocketmai

l.com

I am seeking a position as an Ambitious Office Coordinator with a

stable and prosperous company that offers great benefits and the

opportunity for growth. I am a friendly, loyal and clearly a dedicated

individual who has an ambition to succeed in any given environment.

Work Experience:

Human Resources Technician, [July 8th, 2013 - August 12th 2013]

City of Las Vegas, LV,NV

Inputs data into computer system and updates information as necessary;

generates reports.

Verifies and reviews materials for accuracy, completeness and

conformance with established regulations and procedures. Researches

history or records to provide information needed to address a concern,

issue or problem.

Maintains the confidentiality of various human resources documents and

reports.

Prepares correspondence and memorandums in support of human resources

functions; performs a variety of record keeping, filing, indexing and

other general clerical work.

Provides administrative support for the recruitment process including

distributing applicant information to managers and supervisors,

preparing and distributing job advertisements in newspapers, trade

publications and on the internet, scheduling interviews and tests,

grading written tests, reporting applicant testing results and

preparing and sending correspondence to applicants.

Coordinates, schedules, conducts and oversees the processing of

volunteer workers, non-exempt employees and large numbers of seasonal

employees.

Golf Shop Retail Associate, [November 2012 - July 2013]

Southern Highlands Golf Club., LV,NV

Assist in the purchase of par stock and basic inventory items based on

forecasts and open to buy program.

Conduct physical inventory updates for the POS system and reconcile.

Responsible for all inventory set up and maintenance in POS system

within approved retail configuration of STAT codes, Sku assignment and

cost averaging/retail pricing.

Assist and service members and their guests with all retail needs.

Meet monthly sales goals for volume and profit.

Maintain positive relationships with vendors and sales representatives.

Manager, Bookkeeper [August 2012 - Ongoing] O'Hara

Business Support Ser., LV, Nevada

Handling high net work individuals in the Salon/ Spa industry.

Handling Accounts payable and Accounts receivable.

Handling bank reconciliations.

General Ledger.

Cash Management.

Performs Business Management accounting and data faction software. (

QuickBooks & Quicken).

Excellent command of the English language both written and verbal.

Supervisor, Retail [April 2012 - August 2012]

Volcom, Lahaina, Hawaii

Responsible for the supervision and development of a retail sales team

in an effort to achieve all market and budget objectives.

Oversees designated retail operations and ensures that all company

policies and procedures are followed.

Customer focus, Planning, Drive for Results, Integrity, and Trust.

Perform all opening and closing duties of shift.

Knowledge of computer and Point of Sales; Cash Handling.

Food Server [Jan 2012 - May 2012]

Mai Tai Lounge, Lahaina, Hawaii

Customer Service; anticipating customer's needs. Stock and prepare

restaurant for service.

Perform all opening and closing duties of shift.

Knowledge of computer and Point of Sales; Cash Handling.

Lead Spa Exp. [July 2011 - Nov 2011] The Westin Ka'anapali

Ocean Resort Villas, Lahaina, Hawaii

Execution of Marketing Plans and Coordination of Spa events.

Input, maintain and analyze spa data.

Conduct and maintain monthly inventory to ensure operational needs are

met.

Assist with the Independent Contractors' payroll and associates'

payroll.

Perform additional duties as needed for the daily operations of the

spa.

Ensure LRA compliance.

Food Server [May 2011 - July 2011]

Lahaina Coolers, Lahaina, Hawaii

Customer Service; anticipating customer's needs. Stock and prepare

restaurant for service.

Perform all opening and closing duties of shift.

Knowledge of computer and Point of Sales; Cash Handling.

Massage Administrative Supervisor [March 2001 - Jan2011] Canyon

Ranch SpaClub, Las Vegas, Nevada

Honors ~ "Above and Beyond Staff Member".

Monitor appointment schedules and staffing levels.

Guest relations, resolving guest disputes or concerns.

Managing personnel, coaching, staff reviews, and conflict resolution

among staff.

Development of employee handbook policies and procedures; Team building

and training development.

Retail experience; oversee our retail boutique.

Process attendance through Genesis payroll system.

Oversee equipment maintenance and work orders.

Assist upper management with various reporting for annual budget, and

payroll discrepancies.

Scheduling as well as setting realistic and efficient deadlines and

goals.

Administers daily and monthly utilization averages.

Education:

[Dec 2012]: Crescent School of Gaming and Bartending, Las Vegas, NV

Certificate of Bartending & Mixology

[Feb 2000]: Muller College, San Diego, CA

Certificate of Massage Therapy

[June 1997]: Bonanza High School, Las Vegas, NV

High School Diploma / Early Graduate



Contact this candidate