RAGINI APOORI

QA Test Analyst

864-***-****

Email: ab9tya@r.postjobfree.com

PROFESSIONAL SUMMARY

7+ years of strong experience in software testing in complex applications with various large

corporations.

Extensive knowledge of SDLC (Software Development Life Cycle) processes and

documentation.

Experience in analyzing requirements in detail including mapping/translating User/Business

Requirements to functional as well as system requirements.

Experience in estimating the testing effort using PERT.

Hands on experience in developing test strategy, test plans, test cases, test status reports, defect

reports and test summary reports.

Experience in Test Execution that involves execution of test cases, document test results,

reporting bugs and retesting as per the fixes.

Extensive experience in performing various types of testing such as Unit testing, Integration

testing, Functional testing, System testing, Interface testing, Regression testing, Volume testing

and Stress testing.

Hands on experience in testing Client/Server, Web, Cloud and Database Applications.

Experience in testing in agile and scrum environments.

Proficient using Defect Management tools such as Test Director, Quality Center and Bugzilla.

Knowledge of Quick Test Professional (QTP) framework and test automation process.

Experience in supporting User Acceptance Test, implementing change control procedures and

post implementation review.

Understanding of ISO, 6 Sigma, IEEE and CMMI standards.

Possess strong problem analysis skills with ability to quickly master new concepts and application

technologies.

Team player with excellent communication skills and proven coordination abilities with great

work attitude.

Thrive on working in a challenging environment.

EDUCATION

Bachelors of Technology in Computer Science and Information Technology, Jawaharlal Nehru

Technological University, Hyderabad, India.

SKILLS

Languages: C, C++, Visual Basic, SQL, PL/SQL, Java and ASP.NET.

Databases: Oracle 11g/10g/9i, SQL Server 2005, DB2, and MS-Access.

Testing Tools: QTP, Test Director, Quality Center, Bugzilla.

Tools & Utilities: TOAD, SQL NAVIGATOR, HTML, XML, MS-Office and Lotus Notes.

Operating Systems: Windows 2003, Windows 2008, IBM AIX 4.3, HP-UNIX11i.

FLUOR, Greenville, SC OCT 2011 – JAN 2013

FLUOR is a Fortune 500 Company that delivers Engineering, Procurement, Construction, Maintenance

and Project Management to Governments and Clients in diverse industries around the world.

Performed extensive testing in web based enterprise applications which are built on .Net framework 3.5.

Database maintained is SQL Server 2005, installed on Windows Server 2008. Also tested Salesforce

cloud application/FLUOR CRM (Customer Relationship Management) and mobile applications.

Responsibilities:

• Active Involvement in each phase of the test life cycle.

• Involved in thorough study of System Requirements Specification, System Design Specification and

Functional Specification documents and understood the architecture, operating system and data flow

(application server, application database and front end).

• Prepared LOE (Level of Effort), Test Estimation documents.

• Prepared Test Plan and Test Strategy documents.

• Involved in defining Test Scenarios (Positive and negative) and writing Test Cases.

• Peer review the test cases.

• Involved in executing Test cases in HPQC 10.0 and reporting defects.

• Performed System, Functional and Regression Testing.

• Provided User Acceptance Testing Support.

• Conducted Bug Triage Meetings.

• Publish the Defect Log.

• Interaction with the Business and Development teams for any unresolved issues and reporting.

• Preparation of the Daily Status and Weekly Project status reports.

• Implemented change control procedures in accordance with SOX compliance standards by working

with Business Controls team.

• Involved in preparation of Evidence Files & Traceability Matrix.

• Worked as Lead Tester for Salesforce Cloud (FLUOR CRM) application.

KAISER PERMANENTE, Pleasanton, CA AUG 2009 - JUNE 2011

Kaiser Permanente is an integrated managed care consortium made up of three distinct groups of entities:

the Kaiser Foundation Health Plan and its regional operating subsidiaries namely, Kaiser Foundation

Hospitals and the autonomous regional Permanente Medical Groups. Kaiser Permanente operates in

several states and is one of the largest managed care organizations in the United States.

EPHR (Electronic Patient Health Record) is an RIS (Radiology Information Systems) module is a web

based application, which consists of electronic data such as patient registration, scheduling, status etc.

EPHR is a client server architecture system with front-end application developed in Java. The back-end

application server is developed in Oracle PL/SQL and UNIX. The database maintained is Oracle 11g.

Responsibilities:

• Active Involvement in each phase of the test life cycle.

• Involved in thorough study of System Requirements Specification, System Design Specification and

Functional Specification documents and understood the architecture, operating system and data flow

(application server, application database and front end).

• Prepare LOE (Level of Effort) and Test Estimation documents.

• Involved in preparation of Test Plan and Test Strategy documents.

• Involved in defining Test Scenarios (Positive and negative) and writing Test Cases.

• Peer review the test cases.

• Involved in executing Test cases in Mercury Quality Center and reporting defects.

• Performed System, Functional and Regression Testing.

• Provided User Acceptance Testing Support.

• Implemented change control procedures.

• Extracted Data from Oracle using basic queries and validated the updated database tables for the

corresponding data inserted from the web application.

• Involved in validating reports.

• Involved in data creation in support of the performance and functional testing.

• Preparation of the Daily Status and Weekly Project status reports.

• Involved in Traceability matrix preparation.

FRANKLIN TEMPLETON INVESTMENTS, St. Petersburg, FL JAN 2008 - JULY 2009

Franklin Templeton Investments is a global investment company that manages investments for

individuals, institutions, pension plans, trusts, partnerships and other clients globally.

Enterprise Client System is the US Transfer Agency’s primary database that contains all clients and dealer

information on all accounts for Franklin Templeton Investments USA. This system consists of modules

such as Fund Launches, Fund Closures, Quarterly Statements and Year End statements to provide

information and maintain data consistency with the downstream systems (web applications) such as GWS

(Global Website) and Recon (for Reconciliation purpose). Front end web applications are developed in

Java. Database maintained is Oracle 10g.

Responsibilities:

• Active Involvement in each phase of the test life cycle.

• Involved in thorough study of System Requirements Specification, System Design Specification and

Functional Specification documents and understood the architecture, operating system and data flow

(application server, application database and front end).

• Involved in defining Test Scenarios and writing Test Cases.

• Peer review the test cases.

• Involved in executing Test cases in Test Director 8.0 and reporting defects.

• Validated data in Oracle database tables using Oracle SQL queries.

• Prepared test data (update/delete table data) for batch processing using Oracle DML statements.

• Performed System, Functional and Integration Testing.

• Provided User Acceptance Testing Support.

• Involved in validating reports.

• Publish the Defect Log.

• Interaction with the Business and Development team for any unresolved Issues and reporting.

• Preparation of the Daily Status and Weekly Project status reports.

CITIGROUP, Tampa, FL FEB 2007 – DEC 2007

Trade Record Information Management System (TRIMS) is a comprehensive global trade finance system

being developed to cater to the Trade processing needs of Citibank, like Letters of Credit (LC) processing,

Payments (bills), Collections and other significant trade products. It has been implemented at the three

Regional Processing Centers of Citibank, at Tampa in the U.S.A., Penang in Malaysia and London in the

U.K.

TRIMS is a three tier client server architecture system with the back-end application server built on

Windows 2003 server. The front end client is written in ASP.NET and the middleware consists of DCE.

The database is maintained on SQL server 2005. In addition to these, TRIMS makes use of other third

party software like Filenet (for storing images), DAZEL for printing, Connect Direct for network file

transfer and PVCS for version control.

Responsibilities:

• Active Involvement in each phase of the test life cycle.

• Study and analyze user requirements

• Defined Test scenarios and write Test cases for Module, Integration and System testing.

• Create Test data and set up Test environment.

• Involved in Test Case execution.

• Defect tracking.

• Performed necessary retesting for the defects.

• Provided User Acceptance Testing Support..

• Validated the XML messages.

• Data Creation in support of the performance and functional testing.

• Wrote SQL queries to perform data driven testing

• Involved in preparation of Evidence Files & Traceability Matrix.

MINDTREE CONSULTING, Bangalore, INDIA SEP 2005 - DEC 2006

Agent Desktop (ADT) is a web-based agent resource used for training and support. It is an "agent portal,"

a website that provides online agents with customer support and product information. This online tutorial

for Agent Desktop will help support become familiar with ADT and how to navigate its content. The front

end application is developed in Java. Back end application server is developed in Oracle PL/SQL and

UNIX. Database maintained is Oracle 9i.

Responsibilities:

1 Performed Black box and White box testing.

2 Analyzed specifications, test strategy and test plan documents.

3 Developed test cases after analyzing the specifications Document.

4 Developed test scripts for Functional, Performance and data driven test scenarios.

5 Conducted Functional and Regression testing during the various phases of the application.

6 Used Test Director as a defect tracking system to report, track and resolve the bugs.

7 Wrote SQL queries to verify the database tables for the data inserted from the GUI.

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