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Customer Service Sales

Location:
Jamestown, NC
Posted:
October 04, 2013

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Resume:

Adam Koontz

**** ******* **** ****

Winston-Salem, NC 27127

ab9ty2@r.postjobfree.com

336-***-****

Dedicated and knowledgeable professional with diverse industry knowledge

and special talent for searching out opportunities for improvement,

contributing to cost reduction, increased productivity, and waste

reduction. Provide objective analysis and innovative solutions to a wide

range of manufacturing problems including cost and productivity

optimization, safety and environmental issues. Cross-functional knowledge

with proven operational success. Proactive planner with the ability to

nurture credibility and confidence with management and plant personnel.

1 Work Experience

Sales Manager

Koontz Sales Farm Equipment - Winston-Salem, NC

January 2013 to July 2013

Managed farm equipment sales for company dealing with vendors and customers

on a daily basis procuring their specific needs for products of farming

equipment and supplies.

Developed communication with customers to sell products.

Executed orders for product and compiled customer complaints.

Analyzed shipping schedules and orders to assure accuracy.

Insured timely requirements.

Analyzed client purchase orders received for costs and consistency.

Suggested products to customers' needs and interests.

Determined and quote prices and delivery dates.

Recognized prospective customers by utilizing business directories

Followed leads from current clients

Analyzed market conditions and competitors' products prices and sales.

Engineering Technician

Atrium - Lexington, NC

February 2007 to December 2012

Lead the design, development, and integration of new systems in a multi-

functional team environment.

Primary tasks included definition of design requirements, specifications

and testing integration as well as supplier coordination, management and

cost monitoring.

Implemented quality assurance strategies and procedures enhancing the

quality of products to ensure cost efficiency and effectiveness.

Attended business meetings to discuss problems and solutions.

Oversaw floor operations and managed nonexempt employees for window

operations.

Selected Contributions

Introduced manufacturing processes and promoted new technology to minimze

customer costs and improve margins.

Integrated new product line into existing operations while reducing

required staff.

Inside Salesman

Bob King Kia - Winston-Salem, NC

May 2006 to February 2007

Matched clients to the best financial products to make sure that their

vehicular purchases were properly protected.

Successfully sold new cars by providing excellent customer service. Ensured

maximum profitability in each transaction by up-selling finance products.

Maximized profits for the dealership by expertly structuring and

restructuring finance deals.

Recommended a better system for handling incoming sales calls, which

significantly eliminated disruptions and improved customer service provided

to both call-in and walk-in prospects.

Spanish Translator Trainer

Ellison - Lexington, NC

2001 to 2005

Translated Spanish/English - English/Spanish for Spanish speaking employees

in training for department.

Managed timely and accurate scheduling of production assembly in

department.

Ensured that correct product was staged, and loaded with proper

documentation.

Implemented strong inventory controls, and managed material required in

product assembly.

Coordinated with floor teams and engineering to oversee design, production

scheduling and quality of products to customers.

Adam N. Koontz Resume

Page 2

Furniture Maker

Carolina Country Furniture

1990 - 2001 -

Built, constructed, finished, and tooled furniture and furniture pieces for

Carolina Country Furniture while attending school up until college

graduation.

Created designs and finishes for special customers for yearly showcasings.

2 Education

Bachelor of Science and Spanish

University of NC at Greensboro - Greensboro, NC

2001



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