Angel Payne, RN, BSN
Virginia Beach, VA 23462
**********@*******.***
Professional Background
From January 2013 to present working as the Director of Nursing Services at Universal Health
Services (“UHS”) Virginia Beach Psychiatric Center (“VBPC”), and responsible for:
• Monitoring and organizing nursing services for VBPC, a 100 bed, adult and geriatric acute care
psychiatric hospital.
• Supervising over 145 direct reports including licensed nurses, certified nursing assistants, four
year degree mental health counselors, two Clinical Nurse Managers, recreation therapists, and
spirituality consultants.
• Significant involvement in VBPC upcoming Joint Commission Accreditation Survey.
• Reviewing, revising and writing nursing department policies. Implementation and education of
new and existing policies.
• Orienting new staff and on-going training of nursing staff, specifically de-escalation techniques,
therapeutic communication skills, and UHS Service Excellence standards.
• Compiling and analyzing Performance Improvement (‘PI”) indicators monthly to insure quality
patient care.
• Working with other department heads and professionals to assure a therapeutic milieu.
• Role modeling professional behavior in interactions within the facility.
• Keeping the Nursing department financially sound by utilizing efficient use of medical supplies.
• Maintaining skills to serve as a UHS certified Service Excellence facilitator.
From January 2011 to December 2012 working as the Director of Nursing Services at Universal Health
Services (“UHS”) The Keys of Carolina Psychiatric Residential Treatment Facility (“PRTF”), and
responsible for:
• Monitoring and organizing nursing services for PRTF, a 60 bed, adolescent residential care
facility.
• Supervising over 15 employees consisting of licensed nurses.
• Monitoring, revising, creating, and implementing nursing department policies.
• Orienting new staff and on-going training of nursing staff, specifically de-escalation techniques,
therapeutic communication skills, and UHS Service Excellence standards.
• Compiling and analyzing Performance Improvement (‘PI”) indicators monthly to insure quality
patient care.
• Working with other department heads and professionals to assure a therapeutic milieu.
• Role modeling professional behavior in interactions within the facility.
• Keeping the Nursing department financially sound by utilizing efficient use of medical supplies
and planning all medical supply orders.
• Maintaining skills to serve as a UHS certified Service Excellence facilitator.
From April 2008 to December 2010 working as the Director of Nursing Services at RiverValley
Behavioral Health Hospital (“RVBHH”), Owensboro, KY, and being responsible for:
• Monitoring and organizing nursing services for RVBHH, an 80 bed child and adolescent acute
care psychiatric hospital.
• Supervising over 100 employees consisting of licensed nurses and direct care staff.
• Monitoring and implementing nursing department disciplines.
• Assisting Hospital Administrator with day-to-day operations of the facility.
• Orienting new staff and on-going training of nursing staff, specifically de-escalation techniques
and therapeutic communication skills.
• Compiling and analyzing Quality Enhancement (“QE”) indicators monthly to insure quality
patient care.
• Working with other department heads and professionals to assure a therapeutic milieu.
• Partnering with area nursing schools by orienting, scheduling and monitoring 3 to 4 schools of
nursing students per semester in clinical rotations.
• Chairing agency-wide Pharmacy and Therapeutics Committee.
• Leading internal investigations regarding alleged staff misconduct and other hospital occurrences.
Following each investigation with staff discipline, if indicated.
• Role modeling professional behavior in interactions within the hospital and agency.
From 2007-2008 worked as Treatment Team Nurse at RVBHH and was responsible for:
• Creating individualized treatment plans for children and adolescents while working with
treatment teams under supervision of a Psychiatrist/ARNP and interdepartmental professionals.
These treatment plans targeted and monitored individual patient’s medical and mental
health/behavioral needs.
From 2005-2007 worked as a Nursing Instructor at Kentucky Community and Technical College
System, Owensboro, KY, and was responsible for the following:
• Preparing syllabi, planning classroom instruction and assisting individual students by offering
tutoring.
• Instructing nursing students in the areas of mental health and maternal/child nursing.
• Monitoring nursing students while in clinical experiences in these two areas.
From 2003-2005 worked as a Coordinating RN for personal care with both parents and was responsible
for the following:
• Monitoring and assisting father with all issues related to stroke.
• Communicating with doctors, hospitals and clinics concerning medications and proper medical
care.
• Hiring and supervising around the clock personal care staff.
From 1999-2003 worked as a High School Teacher at Owensboro Catholic High School in Owensboro,
KY, and was responsible for the following:
• Educating students in theology.
• Working with students on wide range of issues incorporating my skills from child and adolescent
mental health nursing.
• Organizing and participating in extra-curricular activities.
• Working with school counselors to address educational and mental health needs of students.
From 1997-1999 worked as Director of Religious Education at Holy Name Catholic Church in
Henderson, KY and was responsible for the following:
• Overseeing educational programs in the parish.
• Co-leading the Rite of Christian Initiation of Adults (RCIA) sessions weekly with parish priests.
From 1987-1997 worked in various capacities for the former Green River Mental Health and Mental
Retardation Board now RVBH in Owensboro, KY and was employed in the following professional
positions:
• A Psychiatric Nurse/Nursing Supervisor at RVBHH for five years.
• An Outpatient Therapist with adolescents and adults for five years.
Academic Background
• Received Nursing Diploma from Kentucky Baptist Hospital School of Nursing in 1983.
• Passed Nursing boards in 1983.
• Achieved Bachelor of Science in Nursing degree from Kentucky Wesleyan College, Owensboro,
KY in 1996.
• Achieved Ministry Formation Certification in Theology from Brescia University in Owensboro,
KY in 1998.
References provided upon request.