Customer Service Manager
Resume:
Eric A. Lawton
New Jersey 07501
**********@*****.***
Summary: Pharmaceutical Operator with more than ten years of related
experience in Production and R&D batches for numerous
pharmaceutical and bio-pharmaceutical companies. I have
full knowledge of various manufacturing and lab equipment.
* Extensive training on CGMP and excellent understanding
of SOPs
* At least ten years knowledge of OSHA regulations and
safety procedures
* Experienced with mixing, coating, granulation, aseptic
processing and aseptic cleaning techniques according to
FDA regulations
* Full Knowledge and understanding of Validation and
Protocol procedures
* Knowledge of control substance regulations
* Trained and mentored new Associates
* Hands on experience in batch record and SOP optimization
projects
* Held Lead or Senior Production positions
* Participation in Lean Manufacturing Projects
Skills: MS Office
Oracle Software
SAP Software
Employment History: 11/12-Present Tris Pharma
Monmouth Junction, New Jersey
Sr. Production Technician
* Granulating API materials using Vector High Shear mixers
* Coating and drying granulated materials using Vector
Fluid Bed Dryers
* Compounding API and raw materials to produce Oral
Suspensions with Extended Time Release
* Conducting training of all new Production Technicians
* Experience in R&D batches and protocols
* Proficient in batch record review
* Proficient in conducting deviation reports and
investigations
03/10-03/13 Dendreon Morris
Plains, New Jersey
Cell Processing Associate II
* Processing White Blood Cells for Prostate Cancer
treatment
* Certified to work in a Class 10,000/ISO7 clean room
* Certified to work in ISO5 BSC workstation
* Aseptic Manufacturing Certified
* Aseptic Gown Certified
* Trained in Aseptic cleaning techniques
* Use of a Met One particulate counter
* Proficient in batch record review
* Performed validation of Lab equipment
* Certified to train new Cell Processing Associates
* Conducted manufacturing deviation reports and
investigations
* Producing daily schedule for all Cell Processing
Associates
03/09-3/10 Ohm Laboratories New
Brunswick, New Jersey
Granulation/ Coating Operator
* Granulating dispensed raw materials
* Blending, milling, and drying batches
* Use of a High Shear Mixer
* Use of Nero Fluid Bed Dryers
* Use of 20 to 100 cu. Ft. V Blenders
* Coating compressed tablets with 60" Accela Cota
* Blending Film Coating solutions and suspensions
06/06-03/09 Pliva/ Barr Laboratories East
Hanover, New Jersey
Granulation/ Coating Operator/ Aseptic Processor
* Documenting all batch records according to FDA
regulations
* Blending, milling, and drying batches
* Use of a Nica Granulator
* Coating compressed tablets
* Preparing Film Coating solutions and suspensions
* Use of a 48" Accela Cota and 60" High Coater
* Performed sanitization of clean room
* Performed Aseptic filling and processing
06/05-06/06 CHR Hansen Mahwah,
New Jersey
Production Associate
* Cleaning of all production utensils
* Weighing and mixing liquid and powder flavor batches
* Packing and labeling customers orders
* Moving raw materials to and from warehouse locations
04/04 - 09/05 Sea Breeze Flavors
Towaco, New Jersey
Lead Batch Maker/ Compounder
* Creating production schedule based on customer orders
* Conducting weekly production meetings
* Sampling and testing finished products
* Weighing and blending materials for flavor batches
* Cleaning and sanitizing entire production area
* Assisting with product change over on packaging line
03/01 - 01/04 Teva Pharmaceutical USA Elmwood
Park, New Jersey
Lead Granulating Operator
* Assigning daily production teams
* Weighing and blending materials
* Sampling batches for QC laboratory
* Performing weekly inventory checks on all raw materials
* Reviewed all batch records and logbooks for
documentation errors
06/96 - 11/99 Shop Rite of Rochelle Park
Rochelle Park, New Jersey
Assistant Front End Manager
* Responsible for daily management of all cashiers
* Producing weekly schedule for all cashiers and Asst.
Managers
* Managing cash vault for cashiers and customer service
* Resolving customer complaints
* Conducting training for new hires
* Documenting all incident reports
Education: 07/99 - 09/00 Devry Institute of Technology North
Brunswick, New Jersey
Computer Science Major
09/95 - 06/99 John F. Kennedy High School
Paterson, New Jersey
College Prep Courses
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