Customer Service Administrative Assistant

ShaneeBrown

**** ******** *** *** *** Woodridge IL 60517 - 708-***-**** (C)

email: **************@*****.***

July 24, 2013

Professional Overview

Receptionist (2years of experience)

Customer Service and Administrative Assistant

I am a committed and motivated experienced worker that withholds qualified work history that would be

significant in the field of Healthcare. Based on my job title, and the company that I have been a part of I

have gained a lot of knowledge and, the skills needed for customer service. I have a Strong work ethic,

a professional demeanor, and a striving internal drive to be all that I can be as an asset to a specific

team. I have a positive attitude, cheerful spirit, and communication skills needed to help maintain an

organization.

Summary of Skills

• Customer Service Skills

• Clinical Assistance

• Record/Filing Management

• Extensive experience with Microsoft Windows Applications

• Courteously greeting visitors and directing visitors appropriately. .

• Efficiently processing incoming and outgoing calls.

• Filing and copying documents as needed

Work Experience

Regen Spinal Rehabilitation

Front Desk Receptionist

Franklin Park, IL

• Proficient PC skills.

• Working knowledge of copier, fax machine, and printers.

• Ability to operate switchboard, previous experience with multi-line system.

• Excellent communication skills.

• Demonstrated ability to interact with a range of people in an open, friendly, customer-oriented

manner.

• Ability to work independently.

January 2009 to January 2011

Being employed at Regen Spinal Rehabilitation provided me with the skills of customer service and to be

a full time receptionist. I was allowed to portray, as well expand my interpersonal skills while working in a

professional environment. It also allowed me the opportunity to strengthen my work ethic. I was able

learn how to create different files and set up many different programs to file my work. I handled

processing paperwork, greeting patients, scheduling appointments answering phone calls, and other

duties that were qualified while holding a position as a receptionist. I assisted in all areas of

Administrative work including data entry, file organization, and overseer of office supplies as well.

Education

Devry University 2012

Computer Information Systems

Bachelors Degree

Woodridge IL, United States

23 year old college student, currently an undergraduate at Devry University working towards earning my

Bachelor's Degree in Computer Information Systems, and a minor in Business Management.

Kaplan University (Online)

AAS, currently an undergraduate working towards earning my Associates of Applied Science in Medical

Assisting

Associates of Medical Assisting Current

Proviso East High school 2008

General Education

Highschool Diploma

Maywood, IL, United States

Keywords

Inventory, office supplies, receptionist duties, client relations, front desk, Microsoft Office, Data entry.

Customer service assessment, Record/Filing management

Contact this candidate