Project Analyst

ARJUN NAGPAL

718-***-**** ***********@*******.***

Summary

Three years of experience working as a Business Analyst with in-depth knowledge of all

business processes in financial and health care domains. A very good understanding and

knowledge of Software Development Life Cycle (SDLC) including Requirement Gathering,

excellent communication and interpersonal skills. Involved in many different responsibilities

that consisted of development, planning, implementation and integration. Also, recognized as

a team player for being very punctual at problem solving.

• Skilled in conducting GAP analysis, User Acceptance Testing (UAT), Determining

Project scope, conducting the risk assessment approach and cost benefit analysis.

• Extensive experience with process modeling using UML diagrams like Activity

diagrams and Use Case diagrams, Data Flow Diagram and Flowchart.

• Proficient in capturing business requirements through a variety of techniques, adept in

gathering, developing and documenting Business Requirements Documents.

• Expertise in identifying, developing and documenting business and Functional

Requirements Specifications (FRS), System Design Specification (SDS), System

Requirement Specification (SRS), organizing one-on-one discussions, workshops,

JAD, Project planning, presentation skills, resolving issues and conflicts.

• Utilization and understanding of analysis & design tools, Iterative development cycle,

UML, Water fall and Agile & Scrum Methodologies.

• Have exposure in educating internal customers on business systems and procedures

and working with other analysts and QA team to set priorities and schedules.

Technical Skills

Business Tools: MS Project, MS Visio, MS Office

Platforms: Windows XP, Windows 7, Windows NT, Windows 8

Methodologies: SDLC, Waterfall Methodology, Agile

Database: MS Access

Competencies

Documentation: Business Requirement Document (BRD), Functional Requirement

Document (FRD), test requirement gathering.

Methodologies: Scrum, Waterfall, Agile Methodology.

System Development Life Cycle (SDLC) Process: Inception, Elaboration, Construction and

Transition.

Documenting Requirements: Document analysis, Interface analysis, conducting interviews,

surveys focus groups and Joint Application Development (JAD) sessions

Testing Process: Test strategy, test planning, test execution, analyzing whole test result and

process

Diagrams: UML Diagrams (use case, activity)

Database: MS Access.

Word Processing: 95 WPM Typing

Professional Experience

Cigna Healthcare – New York, NY

May 2012 - Present

Business Analyst

Project Description: As a Business Analyst, I am involved in developing fully automated,

real-time claims processing system for complete, on-line mediation of medical, dental, vision,

and disability claims and encounters as per HIPAA guidelines. System allowed the efficient

and timely management of all relevant data clinical, financial, and administrative throughout

the organization enabling the sharing of information between subsystems.

Responsibilities

• Apply RUP methodology with its various workflows, artifacts and activities to manage

life cycle from Inception to Transition phase.

• Act as liaison between external clients and SMEs to generate and standardize product

requirements specification documents such as URS/FRS/Use Cases.

• Employed UML methodology in creating UML Diagrams such as Use Cases and

workflows

• Involved in conducting Functionality testing, Integration testing, Regression testing and

User Acceptance testing (UAT). Provided analysis and insight to QA Team in defects

and bugs tracking.

Thompson Financial Services – New York, NY

October 2006 – February 2008

Business Analyst

Project Description: This Project entailed the development of a full-fledged front-end system

to manage the various kinds of risks associated in maintaining a portfolio of assets. The

portfolio comprised of fixed income securities, equities and derivatives (Equity and fixed

Income Derivative-options). The risk analysis engine accounts for various risks such as

Market Risk and Credit Risk for the held portfolios.

Responsibilities:

Applied RUP methodology and conducted brainstorming sessions to understand the

•

client specifications and requirements

Identified and analyzed issues and risks, and recommended solutions to minimize

•

impacts by risk tracking

Documented the business process through Business Requirement Document and

•

Functional Requirement Specification document

Conducted weekly meetings with the clients to review functional specifications and

•

resolve open issues

Involved in Gap analysis requiring the identification of business rules, business and

•

system process flows, user administration, requirements and assumptions

Supported in QA testing and implementation of business solutions throughout the

•

Software Development Life cycle

Education

Bachelors of Science

Business Administration (NYU)

Contact this candidate