Technician Management

John Mobley

**** **** **

Augusta, GA *****

Mobile 706-***-****

***********@*******.***

EXPERIENCE

Configuration Management Specialist/Hardware-IT 08/2010- Present

Government contract (CACI), Ft. Gordon, GA

. Assist in the development, optimization, and maintenance of IT

infrastructure standards and procedures for the brigade to ensure

that configuration management controls are capable of supporting

mission and that these actions are executed in a timely and

efficient way to meet mission objectives, requirements and needs.

. Deduce configuration management actions and tools as defined for

the customer and apply them to project activities. Partner with

civilian and military project managers, engineers, and technicians

to grow configuration management strategies, milestones, and

schedules for projects; revises and assists in implementing new

strategies as appropriate

. Take lead not just in problem resolutions, but dealing with

incidents, identification of problematic issues and concerns while

determining a solution for them as well customer management

. Ensure baselines are established, maintained, and approved by the

configuration management control board

. Conduct audits of projects, AutoCAD drawings related to facility

and IT infrastructure.

. Provide leadership on projects and except ownership of unforeseen

challenges

. Align cross functional resources to ensure continuity, execution,

and success

. Create AutoCAD designs as required and or assist draftsperson with

creation of new designs and revision of existing designs

. Conduct site surveys; main facility, outlying facilities and those

off site

. Assure work is completed in a timely manner and communicates status

on a regular basis to stakeholders

JM 1 of 6

AutoCAD Technician 02/2008- 08/2010

Government contract (CACI), Ft. Gordon, GA

. Conducting site surveys and using that data or data provided via

red-line drawings for updates, new proposals of

installations/plans for installation/ upgrades to complex

electronic communication equipment and facilities; new or

renovated, from floor plans to site plans to rack elevations,

electrical diagrams to HVAC installations

. Define and prepare illustrations for technical publications

including INSCOM regulations and pamphlets. Prepared documentation

for briefings and technical reports primarily with AutoCAD 2004,

MS Power Point, and Adobe Acrobat

. Spawn BOM (Bill Of Material list), Statement Of Works

documentation, assist in design execution and creation, and

perform mathematical computations as required

. Provide technical support in other areas relying on past technical

experiences as an electronic technician, quality technician, and

background in computer science

. Maintain electronic and hard copy files of drawings and related

information on various security levels ranging from non-classified

to top secret

Engineering Technician 06/2007- 02/2008

District of Columbia Public School System OFM, Washington, DC

. Participate in the design/feasibility projects related to new

buildings, additions, renovations, systematic rehabilitation of

public schools and associated facilities this includes building

repairs, or permanent improvement and studies related to related

projects

. Perform site and design plans investigation of engineering problems

for technical solutions, and generate associated reports. Prepare

diagrammatic sketches denoting problems and recommended solutions

. Create construction documents and technical drawings utilizing

various versions of AutoCAD, latest version 2008

. Perform building inspections and filed surveys during the

construction administration phase for additions, new buildings or

systematic rehabilitations. Verify contractors fulfillment of

contract requirement, note deficiencies and or progress, create

reports for supervisor stating problems, discrepancies, and or

progress 6

. Generate CD's, electronic files, and hard copies utilizing

computers, scanning equipment, and plotters

. Assist in lead engineers in various capacities such as HVAC,

electrical, architectural in design creation and modification

JM 2 of 6

MicroStation Technician 07/2006- 06/2007

Government contract (American Systems), Washington, DC

. Create, update, and amend job specific drawings of

telecommunication work. Including but not limited to cable

installation, rework, relocations and/or removals of: voice & data

drops, various cables, various panel types, racks, cable tray and

pathways

. Updated and managed floor plan, i.e., office renovations, new

constructions as well as Demolition and As-built drawing

enhancements

. Generate and maintain electronic files, CD's, and hard copies along

with working with and assisting existing standards and drawings

system.

. Coordinated work with other drafter at different job sites for

House of Representatives.

. Managed Job Completion Packages (JCP), ticket assessments, and

various administrative task as required

AutoCAD Technician 05/2005- 07/2006

Government contract (CompuCom/ Diebold ISS/TFE), Washington, DC

. Record cable, LAN drop, and CATV installations, removals, and moves

in AutoCAD files

. Update floor plan changes, i.e. new cubicle construction, cubicle

removal, and office renovations, acquisitions of new office space

and or facilities

. Generates file conversions into other formats i.e. PDF files for

special request

. Survey sites for future moves, installations, and renovations

. Create floor plans maps i.e. equipment location, seating

assignments, evacuation plans

. Provide support to OICO (Office of Chief Investigating Officer) in

plotting charts and graphs; also create graphics designs as

requested

. Maintain electronic drawing files and configuration files in the

data base and quarterly assessment and updates of corresponding LAN

closet layouts

. Perform quarterly check of LAN closet to data base entries accuracy

. Assisted Cable team with cable and LAN drop installations, moves,

removals, terminations, and activations

. Provide support to Tier II in ticket acknowledgment and with

hardware and software ticket resolution

. Assist IT department IMAC team with moves computer software

installation, troubleshooting, virus removal and sanitation, and

hardware moves and installation. Also assisted with installation

and maintenance of printers and digital senders on an as needed

basis

JM 3 of 6

Computer Installation Team Lead 09/2004 - 12/2004

Tech USA, Cockeysville, MD

. Title I computer installer, Promoted to team lead after 1.5 weeks

on assignment

. Coordinated the deployment, installation, and troubleshooting of

15-40 computers per installation

. Imaged and configured computers prior to installation and

deployment

. Managed team consisting of 3-4 installation technicians

. Troubleshoot software installation. Averaged 95% success rate per

20 school installs

Purchaser/Assistant Installer 05/2003 -09/2004

BBD & M LLC, Augusta, GA

. Assessed HVAC equipment requirements for commercial and residential

customers with lead installer

. Performed pricing, parts verification, ordering of HVAC equipment

and replacement parts, and administrative functions

. Assisted in the installation and repair HVAC equipment as needed

Physical Design Engineer 12/1997 - 05/2001

Agere Systems, Allentown, PA

. Designed, edited, and enhanced custom high power integrated

packages ranging from various BGA styles to Flip-Chip designs

. Designed in both Windows and UNIX environments

. Created drawings in MicroStation and Avanti design tools, and

capture

. Maintained files electronically and administer sister sites drawing

file management

. Assisted in the reworking design procedures and practices

. Served as liaison in the creation of specialized CAD tools for

place and route tools

. Converted Unigraphic designs to MicroStation while tasked with

assisting sister site with enhancing dual in-line product line

. Successfully Co-designed a custom package on a joint company design

utilizing two different design tools, ideology, CAD tools, and

processes

Process Technician 10/1996 - 12/1997

Lucent Technologies, Mt. Olive, NJ

. Authored and co-authored work instruction manuals for employees

JM 4 of 6

. Held rotational team roles from comptroller to process and

procedure trainer

. Built, tested, modified, repaired, and troubleshoot product ranging from

as sub assemblies to filters assemblies to circuit boards

. Proactive in increasing productivity and the reduction of build

times and improving quality of all product lines

Ground Radio Communications Technician 07/1992 - 06/1996

Georgia Air National Guard, Macon, GA

. Installed, maintained, and repaired various ground radio equipment

. Utilized test equipment such as frequency generators, frequency

counters, probes, logic probes, digital multi-meters, and

oscilloscopes

. Troubleshoot systems to component level

. Assisted satellite and antenna personnel with installs and repairs

as required

. Involved with civilian community outreach project

. Served on The Natural Disaster Recovery Team during the 1994 Macon

flood

Education Specialist /Non-Commission Officer in Charge Education

Services 08/1984 - 06/1992

United States Air Force, CONUS/Overseas

. Supervised 2 civilians and one military personnel

. Disbursed government funds for tuition assistance and determine

eligibility

. Facilitated room assignments, support equipment, and other

educational materials

. Counseled and advised personnel on civilian degree programs aimed

towards career enhancement

. Processed military paperwork, maintain Military policies and

operating procedures; maintain records and files accordingly

. Expedient and completed transfer of education functions to the US

Army: Awarded

. Meritorious Service Award

Aerospace Ground Equipment Dispatcher 01/1984 - 08/1984

United States Air Force, CONUS

. Dispatched personnel based upon weekly maintenance report received from

DCM (Department of Central Maintenance)

. Received incoming calls and determines the priority of general

calls and level of priority unless designated by DCM

. Tasked with Flight line Emergency Response duties

. Maintained equipment and vehicle count: show up-to-date location of

equipment and maintenance log with future projections of availability

JM 5 of 6

. Managed the dispatching of 4 delivery vehicles, 6 military

personnel, and 80 plus pieces of support equipment Maintained

military policies and procedures

. Monitored pump stations: distribution of 3,000 gallons of jet fuel

and 1,000 gallons of diesel fuel

MILITARY SERVICE

United States Air Force 11/1983-07/1992, Honorable Discharge, Meritorious

Service Medal among other awards and decorations

Georgia Air National Guard 07/1992-06/1996, Honorable Discharge

EDUCATION

Bachelor of Science in Applied Science and Technology

Thomas Edison State College, Trenton, NJ

Electronic Engineering Technology GPA 3.25 12/2003

Associates of Applied Technology

Augusta Technical College, Augusta, GA

Electronic Engineering Technology GPA 3.49, Phi Theta Kappa Honor

Graduate 10/1995

Military technical school training

Ground Radio Communication / Electronic Principles 11/ 1993

Kessler Air Force Base, Biloxi, Mississippi

Standard Installation Training Electronics 04/1995

Kessler Air Force Base, Biloxi, Mississippi

SKILLS

Microsoft Office Suite, Microsoft: PowerPoint, Outlook and Visio, Adobe

Acrobat, HEAT, Unicenter, Hewlett Packard LabView, GHOST Imaging

Software, UNIX Environments and MS DOS Operating Systems, HTML and XML

web based programs, Java, BASIC, PLC computer languages, WAN/LAN, LINUX,

TCP/IP computer networking, MicroStation and AutoCAD tools. Trained and

educated in the theory of electrostatic discharge (ESD), exposure to

Solaris software.

SECURITY CLEARANCE: TS/SCI

JM 6 of 6

Contact this candidate