Customer Service Sales

VALERIE BRADSHAW

**** ***** ****** *** *** B ( AURORA, CO 80014 ( 720-***-**** (

*****************@*****.***

Solutions-focused, dedicated self-starter seeking to launch a successful

new career.

Core Competencies

INTERPERSONAL SKILLS TEAMWORK TEAMWORK

GOAL ORIENTED LEADERSHIP ABILITIES CUSTOMER SERVICE

PROACTIVE PROBLEM SOLVING STRONG COMMUNICATION DETAILED ORIENTED

SKILLS

Profile

. DEMONSTRATED REMARKABLE INTERPERSONAL COMMUNICATION SKILLS BOTH ORALLY

AND IN WRITING IN CONJUNCTION WITH ORGANIZATIONAL ABILITIES.

. Motivated to continuously improve and strengthen existing skills;

fostered an intention of lifelong learning.

. Accomplished, high-energy professional, excelling with over 10 years in

customer service, administration, teamwork, and human resources.

. Demonstrated outstanding problem solving and listening skills

successfully resolving issues with tact and ease.

. Technical Skills: Typing Speed: 55+ WPM; MS Outlook, Office, Word,

Excel, and PowerPoint.

Professional Experience

CUSTOMER SERVICE

. TRAINED, COACHED AND MENTORED NEW ORDER ENTRY ASSOCIATES WITH WEB-

BASED ORDER ENTRY SOFTWARE PROGRAMS.

. Created and administered vacation plans for prospective guests;

acquired and presented information to guests regarding extracurricular

tours and attractions.

. Facilitated lodging operations by booking reservations for 13

different hotels, lodges, campgrounds, and resorts in 3 states;

provided guest services for 5,000 room hotel and casino.

. Researched and resolved order entry issues; interfaced with customer

service department assisting customers with complaints and questions

while ensuring store operation procedures were met.

. Oversaw inventory process for high priority purchase orders of

perishable and other time-critical products averaging over 1,200

orders per month.

RETAIL/MERCHANDISING

. Assisted and ensured customer satisfaction with entire retail

experience to include home, personal, and interior design purchases;

performed and managed daily cash and credit transactions including end-

of-day accounting.

Employment History

. REBECCA & STEVE MUSIELAK, Aurora, CO

02/2010 - Present

. ACOSTA SALES AND MARKETING, Aurora, CO

12/2006 - 10/2008

. KELLY SERVICES/ACOSTA SALES AND MARKETING, Denver, CO

08/2006 - 12/2006

. PERSONAL CHILDCARE, Highlands Ranch, CO

02/2005 - 07/2006

. XANTERRA PARKS & RESORTS, Greenwood Village, CO

01/2004 - 02/2005

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