Customer Service Representative
Resume:
Anab A. Bashir
**** **** *** *. ******** Park, MN 55429
*********@*****.***
EDUCATION&PROFESIONALCREDIANTIAL:
Audeo Charter School of San Diego, CA
High School Diploma
Graduated 2009
50 units College Course work completed at San Diego Mesa College
EXPERTISE:
Written and Verbal Fluency in English, &Somali
Mastery of Microsoft Office ™ Word, Excel, Outlook, PowerPoint & Access
Proficiency in Explorer, AutoCAD, and Inventor ™
EXPERIENCE:
Comfort Services LLC December 2012- April 2013
Front Desk Receptionist
• Answers phone, emails, conducts appointments.
• Responsible for handling all front desk/administrative duties
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring
inquiries
• Prepare and manage correspondence, reports and documents
• Maintain schedules and calendars
• Arrange and confirm appointments
• Maintain filing and record keeping systems
• Communicate verbally and in writing to answer inquiries and provide information
• To enter data and to keep the database up-to-date, making the necessary changes/additions on a
daily basis
Child Care Case Manager San Diego, CA
YMCA Child Care Resource Stage 1 July 2011 – May 2012
• Maintain 115 case loads
• Assist confidentiality
• Approve childcare hours submitted by parents
• Attend monthly meetings, and submit reports in timely manner
• Case management knowledge and referrals upon request
• Office clerical work; translate as requested in different departments
• Work with families from different ethnic backgrounds
• Collaborate with other daycare facilities and licensed centers
Fry’s Electronics San Diego, CA
Customer Service Representative November 2010-March 2011
• Trained new employees
• Assist with managerial work
• Help customers with any complaints
Anab A. Bashir
5120 Drew Ave N. Brooklyn Park, MN 55429
*********@*****.***
• Prepared in store pickups, and online orders
• Answering in coming calls, communicating with saleman
Carefusion San Diego, CA
Contract Worker June 2009- October2009
• Responsible for producing medical equipment
• Responsible for insuring production is consistent
LEADERSHIP, RESEARCH&COMMUNITYWORK:
• Collaborate with Mid-City Can, Somali Family Services, Horn of Africa Karen,
Sudanese Community, SAY San Diego, Small businesses in the City Heights
Community
• Member of Senior Momentum team with Mid-City CAN
• Chairman, Muslim Student Association at SDSU (MSA) San Diego, CA, 2009-
2013
• Member, Somali Youth League (SYL), San Diego, CA, 2011
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