Customer Service Sales
Resume:
Brad H. Totten
**** *.*. **** ******* • Bethany, OK 73008
*******@*********.***
A highly efficient professional with a track record of success. A clear communicator and team player who
performs tasks to the highest caliber.
CORE COMPETENCIES
GL • A/R • A/P • RECONCILIATION • REPORTING • FORECASTING • INVOICING • INVENTORY CONTROL • PURCHASING •
VENDOR MANAGEMENT • ACCRUAL • AUDITING • INSURANCE • TAX LAW • UCC • REGULATORY COMPLIANCE •
INVOICING • CODING • SALES TRACKING • FIXED ASSETS • CUSTOMER SERVICE • TROUBLESHOOTING
EMPLOYMENT HISTORY
CONTRACT ACCOUNTING, 2011 - Present
VARIOUS COMPANIES
Duties include coding and recording of A/P invoices, A/R invoice coding and billing, collecting on
outstanding bills and mortgages, and customer service.
SENIOR ACCOUNT CONTROL REPRESENTATIVE, 1998 - 2010
HERTZ CORPORATION, Oklahoma City, OK
Assisted with billing and collections for heavy equipment rental division. Identified and prepared risk
accounts for submission to collection agencies, validated lien rights, and ensured compliance with lien
laws, insurance coverages, tax laws, and UCC. Responded to customer inquiries within 24 hours.
• Oversaw the review of 30+ day unpaid sales invoices with Account Control Representative to determine if
partial payment would allowed and if UCC needed to be filed.
• Reconciled customer accounts regarding paid claims and misapplied payments.
• Worked with customers to resolve billing issues in a timely and satisfactory manner.
• Met and exceeded monthly collection quota, and recovered at least 30% of prior month’s pending balances.
• Trained new hires in collections methods and practices. Updated training course to support telephone
collections.
• Maintained risk portfolio, ensuring 180-day pending balances of more than 7.5%.
• Chosen to manage Special Status Report database for special reports requested by directors, managers and
supervisors.
ACCOUNTING CLERK IV, 1988 - 1997
HALLIBURTON SERVICES, Duncan, OK
Expertly and effectively performed a wide range of accounting functions for various divisions for this
global company.
Contributions:
• For International Accounting Group, reviewed, coding, and invoiced materials, shipments, and expenses for
services to foreign affiliates and customers. Responsible for journal entries, invoice files, and reconciled
international unbilled A/R. Reviewed and verified export transfer invoices. Prepared export document coding
distribution. Reconciled multiple international A/R unbilled accounts.
Brad H. Totten, Page 2 of 2
• For International Accounting Analysis Group, responsible for technical assistance fees (SAS),
intercompany leasing to foreign affiliates (123), intercompany interest (123), and outside audit fee reporting.
Loaded foreign affiliates books into data processing system in a timely and accurate manner.
• For General Accounting Department, performed reconciliations during major corporate restructuring.
Loaded foreign affiliates ledges into data processing system, loaded sales analysis diskettes through the DP
system, and was responsible for journal vouchers, including dividends, amortization of logging cable (SAS), pro-
ration of marine expenses (SAS), and vehicle tag expenses.
Previous positions include:
Fixed Assets / A/P Clerk – NAF
EDUCATION
Cameron University, Lawton, OK
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION • Dean’s List
BACHELOR OF SCIENCE IN HEALTH & PHYSICAL EDUCATION • Dean’s List
TECHNOLOGIES
AS400 • RentalMan Software • IMS• SAS • SAP • Microsoft Office Suite • Delphi
ORGANIZATIONS & ASSOCIATIONS
Member, Elks Lodge & Moose Lodge
Online Resume
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