Manager Administrative Assistant

KRISTIN HARGRAVE

*** *****, **********, ** ***** 281-***-**** ***********@*****.***

Administrative Assistant

SUMMARY

Highly-skilled Administrative Assistant with six years of experience with time management and multi-tasking in a fast-paced environment. Excellent interpersonal communication skills. Works with accuracy and efficiency.

SKILLS

55 wpm 10-Key Calculator PowerPoint

Communications Bookkeeping MS Excel

Highly Organized Client Relations MS Word

EXPERIENCE

RE/MAX OF TEXAS, Houston, Texas 1/12 – 3/13

Agent Liaison

Provides expert consultations and support for 5,000+ RE/MAX agents and 250+ RE/MAX offices throughout Texas.

Consult new agents and construct their online profiles to maximize their web presence.

Provide technical support to answer questions or resolve issues.

Advise agents how to use a proprietary software and standard software (Outlook, Word, Excel, Yahoo, Gmail)

Registered and accepted payments from agents for classes and events.

Provide efficient and courteous customer service while answering multi-line phone with BroadWorks Receptionist.

NOTTINGHAM PLACE APARTMENTS, Katy, Texas 9/09 – 12/11

Assistant Property Manager

Managed and performed the administrative responsibilities for a 266 unit property to keep occupancy above 98%.

Posted resident’s monthly rent, decreased delinquency and filed evictions for unpaid rents.

Supervised inspections on all vacant, delinquent or made ready apartments.

Marketed the property to local companies, communicated with local locators and realtors about availability.

Budgeted and processed the property’s payments to vendors.

Coordinated with previous residents and a collection agency to collect remaining balances.

KATY KIPS GYMNASTICS CLUB, Katy, Texas 6/08 – 8/09

Office Manager (Part Time)

Performed various clerical and administrative duties for a Gymnastic Company; scheduling meetings, appointments, filing, e-mailing and answering phones.

Developed system to process new students with personal information, medical forms and class information.

Limited too, Katy, Texas 8/07 – 5/08

Assistant Manager

Supervised the store and employees, creating a fun environment for employees and customers.

Arranged and managed the appearance and organization of the backroom storage.

Designed and constructed the stores display windows and floor layouts.

Created the employees schedule to accommodate the needs of the store and employees.

lambeth family chiropractic office, Houston & Fulshear, Texas 4/07 – 8/07

Office Manager (Part Time)

Performed multiple clerical duties for a Chiropractor, managed all responsibilities of the office for two locations.

Scheduled appointments with new and current clients.

Organized mail and incoming calls to reduce interruptions.

Managed organization of all office documents and bookkeeping.

Texas wing, Sugarland, Texas 7/03 – 8/07

Waitress, Bartender, Hostess, Trainer, Promo Girl

Created a fun, exciting family environment for customers and employees.

Created and participated in in-store and out of store promotional events.

Developed materials for and used to train new employees.

Greeted and waited on customers.

Limited too, Katy, Texas 5/01 – 7/03

Assistant Manager

Managed store and employees, creating a fun environment for employees and customers.

Performed opening and closing responsibilities for the store.

Hired and trained new employees.

Monitored the registers for accuracy of cash.

ACTIVITIES AND INTERESTS

Texas Sentinels Foundation Volunteer

Spend 20-25 hours per month assisting wounded veterans and active duty service members through fundraising events and transition services.

EDUCATION AND TRAINING

Associate of Graphic Arts-Print Media Degree, 2006

Houston Community College, Houston, TX

High School Diploma, 2001

Alief Elsik High School, Houston, TX

References available upon request

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