Manager Training
Resume:
Marjorie W. Ricks
Jackson, MS 39212
Home Phone 601-***-****
Email: *********@***.***
Professional Objective
To obtain a professional level position with a growth oriented company utilizing my analytical and technical
skills in Administration and/or Management with an opportunity for advancement.
Career Skills/Knowledge
Results oriented professional with excellent communications, interpersonal and organizational skills with
managerial supervision, fundraising and strong marketing background and 20+ years administrative and
management experience; as well as Strong Recruitment and Job Placement, Training and Marketing
Experience
• Strong computer skills including thorough proficiency with all MICROSOFT OFFICE SUITE
applications (Word, Excel, PowerPoint, Access, Outlook)
• Employee relations, training, benefits, and knowledge of employment laws
• General accounting skills
• Possess the ability to make sound, logical conclusions through decisive decision making skills.
• Ability to interact with all levels of management while influencing business results through persuasion,
negotiation, use of ideals and personal presence.
• Strong leadership qualities with the ability to set direction.
• Organized and Detail conscious – able to prioritize and maintain multiple projects for self and in
support of executive staff
• Adaptable (“quick study”) – excellent critical thinking and problem solving skills.
• Maintain yearly budgets
• Managed six people including 8 in remote offices
• Provided analytical data to CEO and CFO, Director of Marketing to promote new business
Experience
American Red Cross-Non-Profit Organization October- 2012 to present- Chapter Specialist
• Management and Leadership of local chapter
• Daily Operations of local chapter
• Manage multiple priorities with strong skills in planning and problem-solving.
• Develops project plans & maintain a stringent budget.
• Familiar with Red Cross services and mission.
• In-depth knowledge of program and service.
• Maintains confidentiality. Works with integrity and ethically.
• Demonstrated ability in creating presentations and developing training modules.
• Excellent oral and communication skills, including training and presentations.
• Outreach with partnering agencies and other constituents, donor and potential donors
• Travel and participate in meetings and conferences throughout chapter jurisdiction, state and company
system.
• Provide administrative support during disasters.
• Fundraising in securing corporate sponsorships during major fundraising campaigns
• Working with Board members
• Scope out executive leadership for recruiting potential board members
• Planning and organizing of fundraiser events
• Supervision of employees
• Day to Day operation of three facilities, live and remote
• Travel to attend all Advisory Board meetings within the region.
• Work closely with high level decision makers
• Speak with the media during times of disasters to update the community on ARC efforts if necessary.
M R Staffing and Co LLC Owner/President (Allied Health) Self Employed – May 2006- April 2012
• Seek out new rehab contracts for marketing various companies throughout the USA
• Interview, screen, and recruit job applicants to fill existing company job openings:
• Discusses personnel needs with department supervisors to prepare and implement recruitment
program. Strong contract negotiations with various Rehab Companies throughout the USA.
• Contact colleges to arrange on-campus interviews. Provides information on company facilities
and job opportunities to potential applicants.
• Interviews college applicants to obtain work history, education, training, job skills, and salary
requirements. Screens and refers qualified applicants to company hiring personnel for follow-up
interview. Council them on career choices, as well as assist them with their resumes’
• Arrange travel and lodging for selected applicants at company expense.
• Perform reference and background checks on applicants. Corresponds with job applicants to
notify them of employment consideration.
• File and maintain employment records for future references.
• AP/AR, Generate invoices for vendors
• Project yearly recruitment expenditures for budgetary control.
• Oversee all aspects of the company operations for Recruitment and Marketing
Interval Ventures Inc./Express Employment Professionals- May 2010 to June 2011
Director of Business Development and Recruitment
• Increase sales/jobs orders by making over 100 face to face and telephone calls with accounts and
prospects weekly, developing a network within a selected business niche to obtain information about
prospects’ businesses, decision maker(s).
• Prepare and presents sales proposals and Most Placeable Candidates (MPC) to prospective client
decision maker(s)
• Developed an in depth understanding of the selected business niche, and became an authority and
networking extensively in my area of expertise.
• Gathered information that can be used to make sakes calls, including information on current trends in
the industry as well as current business conditions.
• Building relationships within core business areas of recruiting, marketing, Job Order/Matching, Quality
and Management
• Screening Applications, Interviewing and testing, maintaining I-D’s and background checks.
• Develops and maintain reliable sources of information that provide timely and accurate data about new
business opportunities.
• Analyzes the niche market for prospects and recruiting sources.
• Create and maintain client confidence by sharing relevant information about Express capabilities,
professionalism, and expertise and expertise in human resources management.
• Represent Express at Local job fair, community services projects, and career days.
• Speak to various potential recruiting and networking sources
• Analyze individual accounts to determine potential business and prepares monthly, quarterly, and annual
forecasts.
• Provide Supervision of Express Professional Associates.
• Managed billable hours, maintained budget for marketing and recruiting
• Have to work very effectively under stress of multiple daily deadlines and commitments
• Travel out of town to attend special events, universities, training classes, career fairs
Mid South Rehab Services, Ridgeland, MS- May 03- May 2006
Director of Employment Recruitment
• Plans and develops recruiting strategies for all position
• Coordinates and performs all recruiting function for the company, including permanent and PRN
positions.
• Recruit, evaluate and hire all employees.
• Make cold calls to therapists to fill open positions
• Coordinate and manage all job requisitions throughout the company
• Acts as liaison with area temporary agencies, employment agencies and advertising agencies.
• Represents the company at community colleges, colleges, universities, and therapy association career
and job fairs.
• Develop effective rapport with department heads at institutions with therapy programs throughout the
state of Mississippi and neighboring states.
• Contacts appropriate external sources to place recruiting advertisements
• Perform special projects pertinent to recruiting
• Ensures the recruiting process is and remains compliant with all company policies and federal laws and
regulations.
• Contract Negotiations
• Managed the administration of job postings on the intranet.
• Design marketing tools, such as brochures, recruitment flyers,etc.
• Implemented and managed pre-employment testing to include but not limited to drug testing, OIG
clearance, and criminal background inquires, new hire orientation.
• Responsible for all enrollments in the HR Department
• Training of Corporate Staff on policies and procedures
• Direct, control and coordinate all other management functions:
• Assess and respond to customers’ needs: quotation requests, placements and
processing to meet established key performance indicators.
• Evaluate employees and recommend promotions and increases and assist subordinates in day-to-day
problems and personal counseling.
• Resolve billing discrepancies and recommend account adjustments to finance.
Hospice Ministries (Ridgeland, MS)
Medical Billing Manager/Collections, January 2000- May 2003
• Establish and achieve goals and objective for the department consistent with Hospice
• Establish and maintain policies and procedures for the Billing Department
• Prepare delinquent accounts for collections/make calls to insurance companies
• Managed and handled all preparations for billing each month for six hospice locations (Medicare,
Medicaid, and commercial)
• Handle rate negotiations with insurance companies
• Made contact and collected all past due accounts
• Pre-cert for all commercial and Medicaid patients
• Complete and distribute Quarterly reports to all department heads
• Cross training employees in the areas of billing/insurance negotiations and contracts
• Audited patients charts
Manhattan Nursing Home/Beverly Healthcare (Jackson, MS)
Assistant Business Office Manager, January 1997- January 2000
• Performed all collection functions for the nursing home
• Bank and Trust Fund Reconciliations
• Handle all accounts receivable
• Run financial reports
• Enter all therapy charges
• Medicare/Medicaid Billing
• System Administrator/training of new employees on computer software
Dr’s Neill, Bobo and Azordegan-(Neurosurgery) Jackson, MS
Bookkeeper- November 1992- January 1997
• Processed all medical claims
• Follow up on payments
• Verified workers compensation claims
• Accounts receivable
• Coding all hospital charges
• Collections
• Handled negotiations with insurance companies
• Training of all new employees
• Managed computer troubleshooting
Education
Belhaven College, Jackson, MS, B.S., Business Administration
Southern Technical College, Associate Degree in Accounting
References
Nellie Daniel- CCTS-Owner- 601-***-****
Angela Warren-LPN-COTA- Greenwood Leflore Hospital- 662-***-****
Sandra Wilson-Department of Child Support-601-***-****
Dr. Gosby King,Jr., Southwest Behavioral Systems, Inc., Cell: 214-***-****
Contact this candidate