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Manager Training

Location:
Jackson, MS
Posted:
October 03, 2013

Contact this candidate

Resume:

Marjorie W. Ricks

*** ********* *****

Jackson, MS 39212

Home Phone 601-***-****

Email: ab9tf3@r.postjobfree.com

Professional Objective

To obtain a professional level position with a growth oriented company utilizing my analytical and technical

skills in Administration and/or Management with an opportunity for advancement.

Career Skills/Knowledge

Results oriented professional with excellent communications, interpersonal and organizational skills with

managerial supervision, fundraising and strong marketing background and 20+ years administrative and

management experience; as well as Strong Recruitment and Job Placement, Training and Marketing

Experience

• Strong computer skills including thorough proficiency with all MICROSOFT OFFICE SUITE

applications (Word, Excel, PowerPoint, Access, Outlook)

• Employee relations, training, benefits, and knowledge of employment laws

• General accounting skills

• Possess the ability to make sound, logical conclusions through decisive decision making skills.

• Ability to interact with all levels of management while influencing business results through persuasion,

negotiation, use of ideals and personal presence.

• Strong leadership qualities with the ability to set direction.

• Organized and Detail conscious – able to prioritize and maintain multiple projects for self and in

support of executive staff

• Adaptable (“quick study”) – excellent critical thinking and problem solving skills.

• Maintain yearly budgets

• Managed six people including 8 in remote offices

• Provided analytical data to CEO and CFO, Director of Marketing to promote new business

Experience

American Red Cross-Non-Profit Organization October- 2012 to present- Chapter Specialist

• Management and Leadership of local chapter

• Daily Operations of local chapter

• Manage multiple priorities with strong skills in planning and problem-solving.

• Develops project plans & maintain a stringent budget.

• Familiar with Red Cross services and mission.

• In-depth knowledge of program and service.

• Maintains confidentiality. Works with integrity and ethically.

• Demonstrated ability in creating presentations and developing training modules.

• Excellent oral and communication skills, including training and presentations.

• Outreach with partnering agencies and other constituents, donor and potential donors

• Travel and participate in meetings and conferences throughout chapter jurisdiction, state and company

system.

• Provide administrative support during disasters.

• Fundraising in securing corporate sponsorships during major fundraising campaigns

• Working with Board members

• Scope out executive leadership for recruiting potential board members

• Planning and organizing of fundraiser events

• Supervision of employees

• Day to Day operation of three facilities, live and remote

• Travel to attend all Advisory Board meetings within the region.

• Work closely with high level decision makers

• Speak with the media during times of disasters to update the community on ARC efforts if necessary.

M R Staffing and Co LLC Owner/President (Allied Health) Self Employed – May 2006- April 2012

• Seek out new rehab contracts for marketing various companies throughout the USA

• Interview, screen, and recruit job applicants to fill existing company job openings:

• Discusses personnel needs with department supervisors to prepare and implement recruitment

program. Strong contract negotiations with various Rehab Companies throughout the USA.

• Contact colleges to arrange on-campus interviews. Provides information on company facilities

and job opportunities to potential applicants.

• Interviews college applicants to obtain work history, education, training, job skills, and salary

requirements. Screens and refers qualified applicants to company hiring personnel for follow-up

interview. Council them on career choices, as well as assist them with their resumes’

• Arrange travel and lodging for selected applicants at company expense.

• Perform reference and background checks on applicants. Corresponds with job applicants to

notify them of employment consideration.

• File and maintain employment records for future references.

• AP/AR, Generate invoices for vendors

• Project yearly recruitment expenditures for budgetary control.

• Oversee all aspects of the company operations for Recruitment and Marketing

Interval Ventures Inc./Express Employment Professionals- May 2010 to June 2011

Director of Business Development and Recruitment

• Increase sales/jobs orders by making over 100 face to face and telephone calls with accounts and

prospects weekly, developing a network within a selected business niche to obtain information about

prospects’ businesses, decision maker(s).

• Prepare and presents sales proposals and Most Placeable Candidates (MPC) to prospective client

decision maker(s)

• Developed an in depth understanding of the selected business niche, and became an authority and

networking extensively in my area of expertise.

• Gathered information that can be used to make sakes calls, including information on current trends in

the industry as well as current business conditions.

• Building relationships within core business areas of recruiting, marketing, Job Order/Matching, Quality

and Management

• Screening Applications, Interviewing and testing, maintaining I-D’s and background checks.

• Develops and maintain reliable sources of information that provide timely and accurate data about new

business opportunities.

• Analyzes the niche market for prospects and recruiting sources.

• Create and maintain client confidence by sharing relevant information about Express capabilities,

professionalism, and expertise and expertise in human resources management.

• Represent Express at Local job fair, community services projects, and career days.

• Speak to various potential recruiting and networking sources

• Analyze individual accounts to determine potential business and prepares monthly, quarterly, and annual

forecasts.

• Provide Supervision of Express Professional Associates.

• Managed billable hours, maintained budget for marketing and recruiting

• Have to work very effectively under stress of multiple daily deadlines and commitments

• Travel out of town to attend special events, universities, training classes, career fairs

Mid South Rehab Services, Ridgeland, MS- May 03- May 2006

Director of Employment Recruitment

• Plans and develops recruiting strategies for all position

• Coordinates and performs all recruiting function for the company, including permanent and PRN

positions.

• Recruit, evaluate and hire all employees.

• Make cold calls to therapists to fill open positions

• Coordinate and manage all job requisitions throughout the company

• Acts as liaison with area temporary agencies, employment agencies and advertising agencies.

• Represents the company at community colleges, colleges, universities, and therapy association career

and job fairs.

• Develop effective rapport with department heads at institutions with therapy programs throughout the

state of Mississippi and neighboring states.

• Contacts appropriate external sources to place recruiting advertisements

• Perform special projects pertinent to recruiting

• Ensures the recruiting process is and remains compliant with all company policies and federal laws and

regulations.

• Contract Negotiations

• Managed the administration of job postings on the intranet.

• Design marketing tools, such as brochures, recruitment flyers,etc.

• Implemented and managed pre-employment testing to include but not limited to drug testing, OIG

clearance, and criminal background inquires, new hire orientation.

• Responsible for all enrollments in the HR Department

• Training of Corporate Staff on policies and procedures

• Direct, control and coordinate all other management functions:

• Assess and respond to customers’ needs: quotation requests, placements and

processing to meet established key performance indicators.

• Evaluate employees and recommend promotions and increases and assist subordinates in day-to-day

problems and personal counseling.

• Resolve billing discrepancies and recommend account adjustments to finance.

Hospice Ministries (Ridgeland, MS)

Medical Billing Manager/Collections, January 2000- May 2003

• Establish and achieve goals and objective for the department consistent with Hospice

• Establish and maintain policies and procedures for the Billing Department

• Prepare delinquent accounts for collections/make calls to insurance companies

• Managed and handled all preparations for billing each month for six hospice locations (Medicare,

Medicaid, and commercial)

• Handle rate negotiations with insurance companies

• Made contact and collected all past due accounts

• Pre-cert for all commercial and Medicaid patients

• Complete and distribute Quarterly reports to all department heads

• Cross training employees in the areas of billing/insurance negotiations and contracts

• Audited patients charts

Manhattan Nursing Home/Beverly Healthcare (Jackson, MS)

Assistant Business Office Manager, January 1997- January 2000

• Performed all collection functions for the nursing home

• Bank and Trust Fund Reconciliations

• Handle all accounts receivable

• Run financial reports

• Enter all therapy charges

• Medicare/Medicaid Billing

• System Administrator/training of new employees on computer software

Dr’s Neill, Bobo and Azordegan-(Neurosurgery) Jackson, MS

Bookkeeper- November 1992- January 1997

• Processed all medical claims

• Follow up on payments

• Verified workers compensation claims

• Accounts receivable

• Coding all hospital charges

• Collections

• Handled negotiations with insurance companies

• Training of all new employees

• Managed computer troubleshooting

Education

Belhaven College, Jackson, MS, B.S., Business Administration

Southern Technical College, Associate Degree in Accounting

References

Nellie Daniel- CCTS-Owner- 601-***-****

Angela Warren-LPN-COTA- Greenwood Leflore Hospital- 662-***-****

Sandra Wilson-Department of Child Support-601-***-****

Dr. Gosby King,Jr., Southwest Behavioral Systems, Inc., Cell: 214-***-****



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