Quality Assurance Engineer
Resume:
Albert A. Anderson
Roswell, Georgia 30076
cell 678-***-****
***************@*********.***
Summary
. Over 10 years experience testing software and hardware
. Solid experience developing and executing test plans and test cases for
functional and system testing efforts
. Experience testing websites, web-based applications and client/server
applications
. Experience testing Point-of Sale applications
. Solid experience using HP Quality Center and Jira
. Excellent manual testing and verifications skills
. Experience writing SQL queries
. Experience working with off-shore test teams (Japan and India)
. Excellent communications skills (verbal and written)
. Experience working in an Agile environment
Education
South Carolina State University BS Electrical
Engineering Technology
Experience
Chick-fil-A Corporation (Consultant Anteo Group) - December 2012 - June
2013
Senior QA Analyst
. Tested new and upgraded POS Software in several different hardware
setups and environments in an Agile environment
. Tested new and upgraded POS software on an IPAD tablet in several
different hardware setups and environments
. Developed test cases from business requirements and user stories,
executed test cases, and tracked defects using Quality Center
. Tested the IBM TRIRIGA application and the Catalyst application (both
are web-based applications)
. Tested the following web-based applications: Check Writer, HR/Payroll,
Labor Scheduling, Business Intelligence, End-of-Month, InFORM, and
the Chick-fil-A home page
Discovery Communications (Consultant YOH Services) - May 2012 - December
2012
QA Analyst
. Tested the discovery.com and howstuffworks.com websites and the
content management tool (Editorial Tool Box). Executed tests and
logged defects in Jira
. Ensured Discovery Communication's digital media software products and
associated interfaces were of the highest quality in terms of
functionality, usability, and reliability
. Developed test cases from user stories, executed test cases, and
tracked defects using Jira
. Worked collaboratively and effectively with all levels of management
and staff within the organization
. Worked in an Agile testing environment with 2-week sprints
Cox Communications (Consultant - Volt Workforce Solutions) May 2011 - May
2012
Sr. QA Specialist
. Performed software development process reviews and audits to ensure
software processes and practices were in compliance with established
standards, procedures, and requirements
. Tested, monitored, and communicated to others regarding compliance
with service level agreements (Led an Onshore and Offshore test team)
. Partnered with groups to ensure appropriate testing environment is set-
up and results are documented
. Selected and applied appropriate tools to manage test processes,
validate results, and perform various levels of testing appropriate to
the environment
. Developed test cases, conditions, checklists, decision tables, systems
controls, and audit ability checks
. Managed and facilitated the test process including structuring,
facilitating, and participating in reviews and inspections; obtaining
and documenting approvals; developing, documenting, and communicating
test processes, requirements, procedures, results, and standards
. Provided functional guidance, advice, mentoring,and training to less
experienced IT quality assurance and audit professionals
Ingenico Corporation (Independent Consultant) October 2010 - Feb 2011
Sr. QA Analyst
. Wrote test cases for the ICT 220, ICT250, and S5100 terminals
. Wrote test cases and executed tests for bank card and retail industries
. Executed test cases and tracked defects using Jira
Tescom (Consultant) April 2010 - October 2010 The client was Harland
Clarke in Decatur, GA
QA Engineer
. Developed test cases for software applications that supported the
ordering of business checks, personal checks, and accessories for various
financial institutions
. Wrote and executed test cases using Quality Center
. Tested the Wachovia to Wells Fargo Conversion Project
. Tested IVR Systems for various financial institutions
Mateo Group (Consultant) October 2008 - December 2009
The client was RBS World Pay in Atlanta, GA
QA Analyst
. Developed test plans and wrote test cases for POS applications
. Manually tested the POS applications
. Certified internal Change Control Forms and external vendor software
applications
. Analyzed the test data for ISO 8583 compliance
. Recorded the defects and reported the results to the appropriate
personnel
Systemware Professional Services (Consultant) Feb 2008 - October 2008
The client is DHL Global Mail in Forest Park, GA
Quality Assurance Engineer
. Developed test plans and wrote test cases for a client server application
that had a Windows/Java Swing front end and an Oracle back end
. Used Mercury Quality Center to generate reports, input test plans, test
cases, and run scripts
. Developed test cases from user stories and worked with an offshore team
in India
. Manually tested the application in an agile environment
. Maintained a very good relationship with developers, project managers,
business analysts and management in general
Smart Video Technologies, Inc. April 2005 - August 2007
Quality Assurance Engineer
. Performed routine evaluations and tested digital video applications on
wireless mobile devices and laptops
. Met the overall organizational needs for digital video systems,
interactive applications, and process improvements.
. Worked with cross-functional departments to communicate product defects
and future enhancement requests
. Utilized bug-tracking software to report and record defects.
. Analyzed test results, product deficiencies and submitted written reports
to various departments
. Purchased and maintained all hardware for the lab
. Tested mobile phone applications running on Windows Mobile, Symbian, and
Palm operating systems.
Independent Consultant
Engineering Contractor October 2003 - April 2005
Scientific Games
Quality Assurance Analyst January 2003 - October 2003
. Wrote test cases and procedures based on software requirements and
specifications.
. Manually executed tests and recorded results.
. Tested web-based applications and recorded bugs using a proprietary bug-
tracking system.
. Tested the software and hardware for touch-screen machines called
Extremas (Lotto machines).
. Used basic Unix commands to test the software that supported the lotto.
Mitsubishi Electric/Paceon Corporation
Systems Test Engineer August 1999 - April 2002
. Developed and implemented work instructions that were instrumental in the
company acquiring its TL9000 certification.
. Tested new software by executing all tests as defined in the Acceptance
Test Plan
. Led a team of 5 engineers in various projects and worked with an offshore
team in Japan
. Developed test plans for an ATM switch and an optical network terminal
. Wrote test cases for the DS1 and DS3 cards based on product requirements
and ANSI specifications.
. Manually executed tests using the following test equipment: TTC
Communications Analyzers (2310, 310, & 211), HP ATM Analyzers, Smart Bits
Analyzers, Fire Bird test equipment, and an optical time domain
reflectometer.
. Tested a complex element management system
. Documented test results and recorded and tracked bugs.
. Trained and mentored other engineers.
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