TIFFANY KNOFF
760-***-**** ************@*****.***
** ***** ********** ** ********* Services; 6 years experience in Real Estate Finance.
Highly motivated professional with proven track record of achieving aggressive production targets.
Experienced with operational development and process improvement.
JP Morgan Chase – San Diego, CA / 2011- present
HL LM Underwriter Jr. - Employee of the Month 3/2012
• Honored for superior Income Quality Review – Q1 2013.
• Reviewed, analyzed and approved complex individual consumer requests for mortgage loan modifications, adhering to stringent
quality and production metrics.
• Negotiated terms directly with investor on private/securitized portfolio to restructure mortgage loans to establish borrower repayment
capacity and meet investor & regulatory guidelines.
• Underwrote high risk portfolios in active bankruptcy for investors: USDA, FHLMC and FNMA; adhering to timelines and US
government regulatory requirements.
• Played an integral role in the development and implementation of the post-closing process for modifications for borrowers in active
bankruptcy; including but not limited to assisting in the creation of procedures, reporting, and training materials.
• Developed the process for obtaining approval from Bankruptcy Court for final modifications in active bankruptcy; acted as liaison
between Chase and attorneys, trustees and judges to ensure appropriate compliance in all districts.
• Collaborated with corporate and contracted counsel to identify and remediate liability issues related to modification file deficiencies.
TK Payroll Services - Escondido, CA / 2009-2011
Owner
• Utilized networking and leveraged existing relationships to solicit clientele
• Provided weekly and biweekly payroll services for clients as well as preparing quarterly and annual reports.
• Managed company provided health insurance accounts and payments.
Caliber Funding - San Diego, CA / 2009
Senior Loan Officer
• Responsible for first loan funded company-wide.
• Received extensive training on FHA and conventional underwriting guidelines.
Accredited Home Lenders - San Diego, CA / 2006-2008
Senior Loan Officer – President’s Club 2008
• Number one performer in my branch. Reliably in top three in region.
• Remained consistent in my production amidst significant organizational and industry-wide change and challenge.
• Contacted existing customers in Adjustable Rate Mortgages to refinance in-house prior to reset.
• Contacted existing customers to modify loan terms as part of a risk mitigation effort.
AAMCO Transmissions - San Diego, CA / 2004-2006
Service Manager
• Increased weekly gross sales average by 36%.
• In person and telephone sales – responsible for customer satisfaction.
• Managed workflow for a technician staff of 4 to achieve weekly revenue goals.
• Managed inventory/stock as well as per-job parts purchasing, payroll, AR and AP.
• Maintained compliance with Bureau of Automotive Repair.
Loanshoppers, Inc - San Diego, CA / 2004
Loan Officer
• Originated loans, negotiated rate & terms on behalf of the lending institution and borrower.
• Responsible for generating own leads.
TIFFANY KNOFF
760-***-**** ************@*****.***
Skills:
• Creative & resourceful in generating ideas and solving problems
• First-rate work ethic with a deep desire to succeed; works well autonomously
• Proven and able negotiator; consultative selling style
• Excellent oral and written communication skills; articulate & informed
• Composed under pressure; sets & meet high standards
• Strong analytical skills; highly organized and attentive to detail
• Computer literate with working knowledge of programs including, but not limited to:
MSP Lending Portal Calyx Point
LPS Desktop Fannie Mae: Desktop Underwriter
LenderLive Freddie Mac: Loan Prospector
Pacer Fannie Mae: HSSN
Microsoft Office Freddie Mac: WPII
Corelogic Agent Desktop
Data Verify Fastrieve
Education:
• University of California, Riverside
• Palomar College
• Cathedral City High School
Continuing Education:
• Mortgage Underwriter University: “Advanced Underwriting – Real World” – 2013
• Modification Underwriting - Net Income Calculation - 2013
• Modification Underwriting - Gross Income Calculation - 2013
• Florida 14 Hour Mortgage Continuing Education - 2009
• Maryland 20 Hr Continuing Education - 2009
• Illinois Loan Originator Exam Preparation - 2009
• California – Real Estate Principals - 2008
• California – Real Estate Finance - 2008
• California Agency Relationships and Disclosures - 2009
• California Ethics, Fraud and Predatory Lending - 2009
• Oregon Overview of Mortgage Lending - 2009
• Florida: Building Mortgage Credibility for Lasting Success - 2009
• Washington State Exam Review - 2009
• Wisconsin Loan Originator and Solicitor Exam Prep Course - 2009
• Iowa: Mortgage Basics: Increasing Knowledge, Creating Opportunities - 2009
Real Estate / Loan Originator Licensing:
• Oregon – expired
• Illinois – expired
• Colorado – expired
• Maryland – expired
• Wisconsin - expired
References:
• Christina McNelly - Chase, MB Underwriter Supervisor, 760-***-****, *********.*.*******@********.***
• An Dang – Chase, AVP/Bankruptcy Manager, 805-***-****, *********@*******.*** or **.****@*****.***
• Peggy West - Chase, MB Bankruptcy Supervisor II, 858-***-****, *****.*.****@*****.***
• Judd Weeden – Chase, MB Mortgage Banker RTL In Mkt, 805-***-****, ******.*.******@*****.***