Administrative Assistant Customer Service

MARY ANN WANDERSEE

Delano, MN *****

763-***-****

***********@*******.***

Objective:

To obtain a position as an administrative assistant where I can offer my

professional skills of experience in

an office environment.

Skills Summary:

. Ability to multi-task and prioritize

. Accounting skills in A/R, A/P and collections

. Outstanding customer service skills

. Reliable with the ability to quickly learn new concepts and skills

. Schedule meetings and travel

. Friendly, enthusiastic, positive energy

Professional Experience:

Accounting Assistant

Concept Machine Tool Sales Inc - Plymouth, MN (June 2012 - Present)

. Apply Wire Transfers, Credit Card and ACH payments to appropriate

invoices

. Process credit/debit memos for accuracy on invoices

. Invoice office payables with correct coding for G/L and budget

. Answer multi line phone and transfer to appropriate person

. Process customer statements and call on past due invoices

. Update contact information for customers and suppliers in Citrix

system

. File A/R and A/P invoices and support documentation

Accounting Clerk / Administrative Assistant

Applied Vacuum Technology Inc. - Waconia, MN (August 2009 - April 2012)

. Answered multi line phone system and transferred to the appropriate

department

. Purchased tools, materials and office supplies through vendors

. Updated welding processes in database for accuracy in process

. Sorted, distributed and filed incoming mail

. File inspection reports, Certificates of Vacuum Integrity and opened

orders

. Processed and created Account Receivable invoices

. Received and processed Account Receivable payments

. Correlated pack slips to Account Payable invoices and created invoices

with correct coding for GL and budget

. Compile, notify and file all vendor invoices paid by OLBP or ACH

Administrative Assistant

Cargill - Minnetonka, MN (2002 - 2009)

. Arranged cost effective travel & accommodations for 6 managers

working with our preferred hotels

. Managed Accounts Receivable and claims from internal & external

customers

. Ordered and sustained adequate levels of supplies for the office

. Maintained weekly and monthly Gain & Loss reports to the district

managers in 27 domestic and international locations

. Reconciled invoices on Works (Accounting software) to ensure correct

cost allocations for GL and budget

. Assisted outside vendors with the organization for designing artwork

& banners used at our President Forum meetings

. Scheduled and coordinated conference calls for manager, which

included domestic and international staff

Service Center Representative

Cargill - Minnetonka, MN (1984 - 2002)

. Ensured proper delivery of mail, faxes, and packages to 350

employees 3 times a day

. Provided copy and special binding projects on a timely basis to our

customers not to exceed our financial budget

. Provided up to date floor maps and mail stops to streamline

deliveries to new employees in training

. Reconciled the billings for the copiers and fax machines to ensure

correct allocation for G/L and budget

. Main point of contact for trouble shooting problems with the

copiers, printers, and fax machines

. Audited trader phone conversations to verify accurate trading

information was received

Education:

Watertown-Mayer High School - Watertown, MN

Skills:

Microsoft Outlook, PowerPoint, Excel, Word, Access, Office Publisher, JDE,

JobBoss, Citrix

Contact this candidate