Process specialist
Resume:
OANA IOSIF
CONTACT DETAILS PERSONAL INFORMATION
ADDRES Via Andrea Solari 4 BIRTH DATE: July 28, 1980
S:
Milan, 20144 Italy CITIZENSHIP: Romanian
MOBILE: +39-338-*******
EMAIL: ****.*****@*****.***
PROFESSIONAL EXPERENCE
07/2010 – UNICREDIT GROUP MILAN,
present ITALY
Financial Processes Specialist
Coordinated group wide Special Purpose Vehicles project
o Supported design and implementation of new monitoring process for Special
Purpose Vehicles comprising 1600 instruments with total exposure of 98 billion
€ across Italy, Germany, Austria, Ireland and main CEE countries
o Participated in design of IT specifications of new monitoring and reporting tool
based on interviews on established model in Germany
o Acted as project manager for implementation of new tool, including organizing
and running workshops with participating countries
o Wrote global policy for governance of new process and operational instructions
o Participated in enhancements of IT tool (integration with other instruments,
developments for regulatory requests)
Supported the Group Planning, Finance and Administration area in managing all
organizational issues
o Defined processes and controls designed to solve operational issues or
requests for regulators in Accounting and Tax areas
o Supported re organization of planning and data governance areas involving
centralization of over 80 FTEs and allocation of activities in new organizational
model
o Prepared content for global regulations on key topics (Data quality model,
governance model and process assessment for the competence line)
01/2008 – UNICREDIT TIRIAC BANK BUCHARES
06/2010 T, ROMANIA
Business Analyst
Coordinated Garnishment process improvement project with certified savings of 385,000 €
o Centralized process performed in over 200 branches and obtained a saving of
15 FTEs
o Simplified process from 48 to 30 process steps
o Drove design and implementation of new IT application linking 3 databases,
introducing automatic controls and response templates that eliminate errors due
to insufficient training
o Reduced average process time by 30%
o Estimated process performance improved by 1 sigma
Coordinated Term Deposits improvement project with certified savings of 120,000 €
o Analysed issues in centralized approval process
o Monitored continuous improvement and reduction in backorders and process
time
Obtained green belt certification for six sigma process improvement projects (results
certified by Quality department and presented to Board of the Bank)
05/2006 – HEWLETT PACKARD BUCHARES
12/2007 T, ROMANIA
Business Process Analyst
Identified, analysed and resolved issues in process management related to parts supply
Presented regular performance reports and presentations to process owner
Built and analysed process KPIs
Measured process performance according to six sigma methodology
Identified and implemented continuous process improvements
08/2005 – ALPHA BANK ARAD,
05/2006 ROMANIA
Credit Analyst
Processed credit requests, generated financial indicators and performed financial analysis
07/2004 – HEWLETT PACKARD BARCELON
09/2004 A, SPAIN
Knowledge Management Intern
Documented success stories and wanted / unwanted knowledge management behaviour,
developed content and maintained website and organized knowledge management events
EDUCATION
10/2003 – UNIVERSITAT POMPEU FABRA BARCELON
06/2005 A, SPAIN
MBA – Master in Business Administration
Director’s Mention for the highest GPA in the MBA 2005 class (GPA 3.7/4.0)
Recipient of UPF Scholarship and Research Assistantship Grant awarded for academic
performance
09/2000 – ACADEMY OF ECONOMIC STUDIES BUCHARES
09/2003 T, ROMANIA
BSc – Bachelor of Science in Business Administration (all courses taught in English)
Overall grade 9.4 / 10
09/1999 – MISSOURI,
TRUMAN STATE UNIVERSITY
06/2000 USA
Concentration – Business Administration
SKILLS AND ADDITIONAL INFORMATION
Languages: Romanian Native, English, Italian Fluent, Spanish, German, French – Intermediate
Computer Advanced user of MS Office suite (Excel, Word, Power Point, Outlook, Access), MS Project, MS
Visio, SAP, Minitab
skills:
Certificates: Green Belt in Six Sigma Methodology, GMAT (750/800) 2011 result, TOEFL (297/300), Oxford
Higher Certificate in English
Trainings: Six Sigma; Lean Process Improvement; Statistics; Conflict Management; Communication Skills;
Leadership for results
Volunteer COOPI – International Cooperation – fund raising for INSIEMEX100.000 – ‘Save 25.000 children
from malnutrition’; awareness events (including workshops for children in cooperation with IKEA)
work:
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