Customer Service Front Desk

SAMANTHA E. MCCRAE

***J West *** Street - Apt. 3A

646-***-****

New York, NY 10039 212-***-****

OBJECTIVE: To obtain long term employment with the public and private

sector.

EXPERICENCE:

Good Temps Agency 2013-Present

Counter/concierge

. Counted passengers on the Long Island railroad as they entered and

exited

. Tallied information / Help customers by providing accurate information

. Submitted it to Supervisor

Volunteers of America New

York, NY

Front desk /Customer Service

2007-2011

. Answered multi-line telephone.

. Greeted visitors / Sorted and distributed information data

. Retrieved and input information from computer/Type memos ( WPPM) 38-45

. Filed and prepared employment packages

. Made appointments and distributed packages for new hire

. Assisted staff in sorting out queries by providing them with correct

and accurate information

R.A.V. Investigative Svc. New York, NY

Front desk /concierge 2006-

2006

. Front desk security, answered telephones, directed customers to

proper locations.

. Maintained office conference rooms and event scheduling.

. Did security runs throughout facility.

. Check fire extinguishers, all floors, and trash for safety.

NYC Tax Commission (Wep) New York, NY

Clerical/Concierge 2004 - 2005

. Filing, answering telephones, input information into computer, office

activities and distribution of mails.

. Photo copying faxing and mailing and organizing filing system.

Educational Alliance New York, NY

Clerical/Security 1998 - 2000

. Answered telephone system, operated office equipment such as

photocopier, facsimile, and personal computer

. Sorted, filed records of office activities and distributed mail.

. Security runs in and outside of facility

EDUCATION: Virginia University (online)

2010-2011 Sarah J. Hale High School

1980-1984

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