Customer Service Sales
Resume:
Sharlett Lynch
Brooklyn, NY 11225
******************@*****.***
Education
Kingsborough Community College, Brooklyn, NY
Associates in Criminal Justice, graduate in June 2012
Major: Criminal Justice
John Jay College of Criminal Justice
Bachelors in Criminology, expected to graduate in June 2014
Major: Criminology
Experience
Milford Management Corp, New York, NY
Attendant/Receptionist March 2012-Present
. Ensure that facilities is clean
. Answer phone
. Sign members in
. Open and close facilities
311, New York, NY
Call Taker, February2012-July2012
. Assisted customer with information
. Process noise, Heat & Hot Water complain
Aeropostale, New York, NY
Sales/Stock Associate, September 2010-February 2011
. Assisted customers with merchandise
. Processed cash and credit card payments
. Organized and stocked shelves
Rite Aid Pharmacy, Brooklyn, NY
Cashier, June 200-July 2010
* Assisted with various duties including helping with pharmacy
* Performed zero count and cycle count on a weekly basis
* Ensured planograms are completed in a timely fashion
SUNY Downstate Medical Center, Brooklyn, NY
Volunteer Surgery Department October 2005-May2006
. Filed documents
. Answered phone calls
. Make sure area is clean
Chase Bank Brooklyn, NY
Summer Intern, July 2005-August 2005
Provided quality customer service
Answered phone calls
Filed documents
First Choice Day Care Brooklyn, NY
Teacher Assistant, January2004- April2007
Taught about 30 children from ages 2-6
Helped with homework
Assisted in planning activities
Taught arts and crafts activities
NYC Department of Education Food Service, Brooklyn, NY
Food Service Staff, June2004-September2004
. Helped make breakfast and lunch \
. Checked to make sure beverages and food were up to date
Skills
* Proficient in Microsoft Office (Word, Excel, PowerPoint)
* Type 60 wpm
* Great customer service skills
* Certified in CPR/First Aid
* Certified Bus Attendant
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