Kofen Chang
***** ****** ***** ******* ***, CA **765 Phone: 310-***-**** E-Mail: **********@*****.***
Experience
Thermaltake Inc. Account Executive February 2013 – May 2013
• Managed eCommerce, brick and mortar business accounts, such as Amazon, Newegg, Tiger Direct and Micro Center
• Interacted with merchandisers to execute promotions and turned aging item into hot selling items
• Customized and managed 1-3 months promotional plans in advance for individual retail channel
• Planned inventories internally and monitored stock for each account
Newegg.com Merchandiser/Buyer March 2011 – June 2012
• Initiated and executed eCommerce marketing campaigns to achieve category sales forecast
• Conducted pricing, inventory allocation, and assortment through Item Master, Auto-pricing and P&L analysis
• Coordinated with vendors and web management team to produce new product videos and A+ content
• Originated and executed promotional programs to help vendors strategically promote their respective brands and products
• Created high-impact banners to maximize brand exposure and increase conversion rate based on analytics (Coremetrics)
• Raised Marketing Development Funds (MDF) and effectively utilized vendor incentives to drive ROI
• Designed and implemented pricing strategies based on the competitive landscape and analysis (Oracle BI)
Tatung Company of America, Inc. Product Marketing Manager August 2007 – March 2011
• Forecasted with sales team to place orders annually to balance inventory level
• Managed inventory levels by tracking production and sales rates through IBM System i
• Conducted marketing research and competitive market analysis to launch new product lines
• Set the recommended retail price (RRP) and performed margin analysis
• Facilitated in the development of product design, packaging and documentation of imported goods
• Coordinated with media outlets to promote new products through press conferences, radio, and TV commercials
Forta Corporation Marketing Associate July 2004 – July 2005
• Increased shipping efficiency by analyzing data points from the company database for improved forecasting
• Improved post sales communications process resulting in a 10% increase of US based business
• Provided competitive price quotes based on order quantity, delivery methods, and exchange rates
• Established a pricing structure by analyzing market research from multiple international marketplaces
Education
University of Miami September 2005 – June 2007
Masters of Business Administration – Marketing and International Business
Ming Chuan University September 2000 – June 2004
Bachelor of Arts, Economics -- Concentration in Banking, Financial Markets, International Trade and Commerce
Skills
Microsoft Word, Excel, PowerPoint, Oracle BI/OLAP, SEO, Coremetrics, Item Master, Auto-Pricing, Bloomberg, SAS, AS400/JD
Edwards ERP, Minitab, SPSS, WinQSB, Adobe Photoshop, Adobe Illustrator
Conversational and literate in Mandarin Chinese