Customer Service Sales

Michael Holley

*** ***** ****** *********, *** York 14621 ************@*****.*** Home: 585-***-****

Cell: 585-***-****

PROFESSIONAL Experienced retail professional who enjoys helping customers. Areas of expertise

SUMMARY

include sales, customer relations and stocking. Enthusiastic and outgoing associate

proficient at building positive relationships with customers by offering superior

customer service.

SKILLS & • Troubleshooting

ABILITIES

• Hard working and self-motivated

• Fast learner

• Works well under pressure

• Customer-oriented

• Active listening skills

• Computer literate

• Stocking

• Skilled problem solver

• Motivated team player

EXPERIENCE OVERNIGHT STOCKER WALMART

06/2012 – 05/2013

• Stocked and replenished merchandise.

• Put up the freight while customers remained shopping.

• Made sure that my freight was 100% worked.

• Directed customers to the location of the item.

• Work nights.

• Used a bailer and made bales.

CASHIER WEGMANS FOOD MARKETS

06/2008 – 08/2010

• Operated a cash register for cash, check and credit card transactions.

• Replenished merchandise according to store merchandising layouts.

• Cleaned my work space when necessary.

• Was also trained on maintenance.

• Handled all customer relations issues.

• Welcomed customers into the store and helped them locate items.

• Provided great customer service.

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EDUCATION MONROE COMMUNITY COLLEGE, 1000 E HENRIETTA ROAD ROCHESTER, NEW YORK

ACCOUNTING: CURRENTLY ATTENDING

GPA 2.4

REFERENCES TIM JOHNSON, MENTOR

URBAN LEAGUE OF ROCHESTER

Cell: 917-***-****

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