Customer Service Sales

Lori Beasley

*** ***** ******

Easley, SC *****

864-***-****

*********@*****.***

Work Experience:

Pratt Industries, Simpsonville, SC

Shipping Coordinator December 2011 to September 2012

. Schedule trucking line up the previous day and make changes as needed

throughout the day.

. Communicate with production and forklift drivers to efficiently send

trucks on time to meet delivery appointments.

. Communicate with Customer Service regarding any issues with delivery.

. Communicate with truck drivers to move trailers within the yard and

between the plant and the warehouse.

. Type bills of lading for shipment using the Harry Rhoades Management

System.

. Present daily safety meeting for the shipping department,

maintenance department and the receiving department forklift

driver.

. Help pull and prepare for shipment of non-corrugated items.

. Help conduct inventory each month.

. Provide monthly report detailing number of drivers, square

footage and miles compiled from the daily drivers report.

. Enter information into TMW so that the drivers could do their

electronic logs.

Piedmont Paper Company/ProAg Divisions of Snyder Paper Corporation,

Asheville, NC

Sales Representative December 2005 to September 2011

. Maintain customer base

. Prospect for new customers

. Source products through research and relationships with vendors.

. Expedite orders

. Provide monthly report to the Sales Manager regarding customer visits

and any pertinent details.

. Use the Facts system to provide quotations for customers.

. Maintain Inventory sheets for select customers.

. Analyze sales reports regarding sales of product to customers.

International Plastics, Greenville, SC

Inside Sales August 2001 to November 2005

. Order entry

. Field customer calls/requests

. Sales

. Issue purchase orders

. Trained new employees

Godshall Staffing, Greenville, SC

Staffing Coordinator June 2000 to July 2001

. Interview candidates

. Discuss open positions with clients

. Match candidates to assignments

. Perform quality checks

. Weekly sales calls

MacPac, Greenville, SC (no longer in business)

Customer Service April 1999 to June 2000

. Answered phone calls and assisted customers

. Entered orders

. Coordinated with suppliers to expedite orders

. Arranged for freight pick up

. Assisted in the warehouse

Hartness Technologies, Greenville, SC (business was sold)

Office Coordinator September 1997 to April 1999

. Assisted with demonstrations of video conferencing equipment and

Hartness International machines

. Provided basic trouble shooting for customers

. Coordinated set up of ISDN lines before installation of customer's

equipment

. Liaison between technical support and customers

South Carolina Box, now Pratt Industries, Greenville, SC

Sales Service Representative June 1994 to August 1997

. Handled many of our top 25 accounts

. Liaison between customers, sales representatives and production

. Order entry into Harry Rhodes system

. Expedite orders

. Provided quotes to customers

. Assisted with training of new employees

Education:

The Pennsylvania Sate University 1990

B.S. Degree in Psychology

Computer skills:

. Microsoft Word

. Microsoft Excel

. Harry Rhodes Management System

. JD Edwards

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