Customer Service Sales

KATELYN VAN GOOL

**** ******** **., *******, ** L7C 0Y8

Phone: 905-***-****

Email: ********@*****.**

QUALIFICATIONS:

Highly motivated and determined team player with a proven record of

academic and personal management abilities. Excellent communication skills

with a willingness to learn.

SPECIFIC SKILL AREAS:

Highlands Ability Battery Test:

Scored over 90% in visual accuracy and over 80% in general vocabulary

demonstrating a high degree of comprehension and accuracy in editing /

proofreading abilities

Academic Skills:

Interact well with other people, clients and children, always eager to

learn new skills.

Personal Management Skills:

Always prepared and on time, with positive attitude and results

oriented.

Teamwork Skills:

Work well with others, can take direction or be a leader.

Computer Skills:

Proficient with Microsoft Office Suite = Word, Excel, PowerPoint

Well versed in use of In-Design, Visual Manufacturing and Photoshop

programs

WORK EXPERIENCE:

Floragardens Greenhouses Inc. 2012-present

Assistant Manager

. Managed store operations regarding sales and customer service

. Assisted customers in their purchase selections

. Resolved customer complaints

Plant Products Co. Ltd. 2010-2011

Technical/Marketing Assistant

. Reviewed, edited and designed product labels and technical reports in

various languages using In-Design Program

. Participated and contributed to marketing planning process

. Commended for accurate and timely work performance

Floragardens Greenhouses Inc. 2003-2009

Customer Service

. Cashier-Handled Purchase Transactions

. Customer Service-Interacted with customers in a sales and service role

. Maintained a clean and safe working environment

EDUCATION:

2009-2013 Queens University Kingston, ON

History/Drama Medial

2005-2009 Mayfield Secondary School Caledon, ON

Ontario Scholar and

Principal's Honour Roll

Volunteer Experience/Leisure Activities:

. Actor, Brampton Music Theatre Brampton

o Singing, Acting, and Dancing

. Reading, Writing Short Stories

. Accomplished pianist - achieved grade six level

Contact this candidate