Teshanna Boyce
**** ***** ****** ***. ** Bronx, NY 10457
Phone: 347-***-**** Mobile: 646-***-**** *************@*******.***
Qualified for Administration Environments where the need for Social Responsibility and Cultural
Awareness are of High Importance. 10+ years of an Expansive Variety of work Experience. Exceptional
Strength in Customer Relations.
AREAS OF EXPERTISE
Data Entry Excellent Telephone Etiquette Able To Multi Task
Payroll Accounting Communication Skills
Medical Coding Office Administration Team Leadership
PROFESSIONAL EXPERIENCE
Hunter College (CUNY) New York, NY
Administrative Assistant/Data at the Office of Health Services 07/2011-Present
Answering a Multi-Line Telephone System, as well as Performing Heavy Data Entry Task. Registering and
Assisting Patients with Appropriate Medical Forms. Scheduling Appointment and Preparing Examination Rooms
for Patients. Responsibilities also include Filing Medical Records. Updating Patient’s Vaccination Records in the
Citywide Immunization Registry.
City College of New York (CUNY) New York, NY
Administrative Assistant (Front Desk) 03/2008 – 06/2010
Registered Students for Classes. Mailed Verification Letters, Distributed Degrees, Printed Transcripts, Filed, Faxed and
Generated Photocopies. Answered a Multi-Line Telephones System, Screened and Directed Telephone Calls to Appropriate
Offices and Staff Members. Responsible for Sending Sensitive Information Via Email Correspondence.
Citadel Agency New York, NY
Security Guard/Clerk 07/2000 –
01/2008
Maintained Storage Room as Well as Assisted Exhibitors and Attendees with Directions. Recorded Information in a Data
Log in Alphanumerical Order.
Custom Word Processing Temporary Agency New York, NY
Administrative Assistant 07/1996 – 02/1998
Answered a Multi-Line Telephone System. Was Responsible for Faxing and Receiving Documents in a Busy Environment.
Interacted with a Number of Attorneys and Paralegals Via Fax.
Metropolitan Hospital New York, NY
Administrative Assistant 09/1995 – 06/1996
Answered Telephones, Generated Photocopies, and Filed Patient’s Records.
EDUCATION
TCI College of Technology New York, NY
Associates of Applied Science Major: Health Information Technology
TECHNOLOGY SKILLS
MS Word, MS Outlook, MS Excel, MS Power Point, Medisoft, Delmar, CMS 1500