Customer Service Nurse Practitioner

Carrie F. Rudebush

*A Lesson Street

Schaghticoke, NY 12154

518-***-**** or Cell 892-9987

QUALIFICATIONS

Well organized office worker, appointments secretary, receptionist, Medical

Services Assistant detailed and professional. Quick to learn and able to

handle many tasks at any given time.

SKILLS

Deep commitment to patient/customer satisfaction.

Able to work independently or as a team member; Excellent phone skills.

Data entry experience; Typing speed 45 wpm; filing, etc.

Works in Allscripts software.

Word processing experience, including: Microsoft Word for Windows;

WordPerfect; Perfectcare and Medims Software Programs; some Medical

Billing and Excel experience; Office machines, FAX, Internet.

BUSINESS OFFICE EXPERIENCE

Apr. 08 - to preset Community Care Physicians

OBGYN Health Center Associates

2001. 5th Avenue

Troy, NY 12180

Appointments Secretary, Receptionist, Medical Services

Assistant,

(assists 10 doctors and 2 nurses in setting patient

appointments)

Nov. 06 to Apr. 08 Corporate Management Group, Troy, NY

Nov. 04 - Oct. 06 Freelance or temp Receptionist/Office Work in

Clifton Park area.

July 1999 - Troy Family Physicians, 200 Northern Drive, Troy, New York

Oct. 2004 Dr. John O'Bryan, Dr. Maria Kansas and Dr. Russell

Wenacur.

Appointments Secretary; Receptionist, Medical Services

Assistant.

Perfectcare Software; Scheduling appointments for patients

with three doctors and one nurse practitioner;

providing referrals to patients; obtaining prior

authorization from insurance companies for any special

tests, i.e., CAT scans, MRI's, stress tests, etc.,

securing insurance information for patients, etc.

Attended class for HIPPA Regulations, April 2003; answering

multi-line phones, filing.

1998-1999 Upstate Foot and Ankle Associates, Doctors of Podiatric

Medicine

89 South Lake Avenue, Albany, NY - Receptionist

1995-1997 King Fuels, Inc., Foot of Main Street, Troy, NY 12180

Customer service; scheduling appointments; answering

phones; handling mail; heavy data entry of all daily

company credit card customer accounts.

EDUCATION

Hoosic Valley Central High School, Schagticoke, NY; Business and general

diploma. (1982

Hudson Valley Community College EOC; Clerical and General Office Skills

Certificate

New Horizons Computer Learning Center, Latham, NY; Certificate Microsoft

Word for Windows.

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