Customer Service Medical Assistant

Ahisa Forbes

*** ****** ******, *** ** Brooklyn, NY 11208

Cell: 347-***-****

***********@***.***

OBJECTIVE:

To secure a position with a reputable establishment that will provide me with the opportunity to utilize my professional

skills to its full potential while also providing space for growth

EDUCATION:

Sanford-Brown Institute, New York, NY April 2010- June 2011

Medical Assistant Certificate Program

Completed an intensive 900 hour program comprised of theoretical and practical applications of essential Medical

Assisting skills which included the following:

• Administrative Skills- Medical Office Procedures, Health Insurance Claims Processing

• Clinical Skills-Assessing Vital Signs, Assisting in Physical Examination, Biomedical Waste Disposal,

Electrocardiography, Clinical Asepsis and CPR

• Laboratory Skills- Phlebotomy (Capillary punctures and Venipuntures), Smear Procedures, Urinalysis and

Specimen Collection

• Medical Terminology, Anatomy and Physiology, and Pharmacology.

Medgar Evers College August 2008- March 2009

Major: Biology (Completed 1 year)

EXTERNSHIP:

Brooklyn Family Health Care, Brooklyn, NY May 2011-June 2011

Medical Assistant Externship

• Greeted patients' upon arrival

• Verified patients' insurance eligibility

• Confirmed and booked appointments

• Entered patients medical profile information into Eclinical works system.

• Assisted in creating referrals

• Administrative duties included (but were not limited to) answering company'

multiple phone line, charting, filing, faxing, copying, and scanning.

• Was responsible for obtaining and affirming patients vital signs.

• Performed EKG's, finger and TB tests as needed

EXPERIENCE:

Rainbow Shops, New York, NY December2007-Present

• Duties consists of; greeting guest, answering companies' phone line and guest

Inquiries,

• Operating the front area as a cashier, processing company product and

• Clothing shipments and inventory reports to ensure accuracy in quantities and

details,

• Accountable for creating a variety of clothing display for the company

store window in accordance to seasons and (or) promotions,

• Maintain the stock room area, light cleaning and replenish the sales floor when needed.

SKILLS:

Summary of Qualifications

• Have well developed written and oral communication skills obtained through my

many years of providing extensive customer service, strong analytical and

Mathematical abilities, can multitask efficiently, detail oriented, poses great

Administrative and clinical skills, proficient in Microsoft Excel, Microsoft Word

Contact this candidate