Brooklyn, NY *****
(H) 347-***-****
************@*****.***
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Poised in my interactions with individuals at all levels including extensive exposure to
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clients
Excellent organizational, communication and multitasking skills
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Professionalism managing confidential matters
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Incomparable relationship building skills
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Self motivated and flexible, with the ability to work in a fast-paced team environment
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Computer proficiency
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resent
MADISON SQUARE GARDEN COMPANY, Sports and Entertainment Venue, New York, NY 2013 to Present
THE
Front Desk Receptionist/Telecommunications Operator
Greet clients, athletes and celebrities upon arrival
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Establish and/or maintain a professional relationship with visitors and clients that use the office
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Troubleshoot and resolve any problems with tickets via our box office telephone lines
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Supply directions to our numerous venues and ensure complete customer satisfaction
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Provide front desk coverage to several MSG floors
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AMC NETWORK 06/12-01/13
Front Desk Receptionist
Welcome and assist clientele
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Produce letters, memoranda, etcetera, as necessary
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Operate telephone switchboard
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BMI MINI 05/12-01/13
Administrative Assistant
General administrative and clerical support
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Coordinate customer relations with motoring advisors
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Manage payment receipts in ADP
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Record deposits and CODs
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Maintain a professional showroom appearance
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HENRI BENDEL 02/11-01/12
Front Desk Receptionist
Coordinate conference rooms and meal arrangements
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Provide core administrative support, i.e., faxing, filing, and copying
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Manage inventory of supply stock for the team daily
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TCA - PROMETRIC INC 06/07-11/11
Test Center Administrator
Communicate with the help desk levels 1 – 3
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Resolve scheduling eligibility or technical issues
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Administer and evaluate pilot programs designed to enhance client satisfaction
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Assess all required identifications as per the P3
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Advise candidates on exam protocols as per specific clients practice and regulations
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Monitor environmental conditions and maintain a clean and comfortable testing site
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John Jay School of Criminal Justice College 08/04-05/06
New York, NY