Administrative Assistant Customer Service

Samantha Rodriguez

**-** **** ****** ***. *R Glendale, New York 11385

347-***-**** ********@*****.***

Objective

To obtain a position where I can utilize both my interpersonal

and professional skills.

Skills Profile

Extensive use of Microsoft Word, Microsoft Outlook, Microsoft

Excel and Quickbooks.

Knowledge of general office equipment.

Ability to type 58-60 WPM.

Excellent understanding of various internet components used for

research and social media.

Employment History

Date Entry/Customer Service-Madison 12/14/2012 -

Publishing 4/17/2013

Long Island City, NY

Processed over 150 payments for clients daily using various

merchant processors.

Sent various invoices for clients using Quickbooks.

Updated client profiles upon request.

Entered new product orders for clients; sent corresponding

packages.

Maintained all client payment information for company provided

networking chat room service.

Answered telephones to adhere to client requests.

Assisted in various projects given by management.

Senior Administrative Assistant/Manager in 5/4/2009 -

Training- Bobby Buka MD 5/4/2012

New York, NY

Arranged large company skin cancer screening services provided

by practice physicians.

Entered insurance payments and correspondence to reconcile

patient accounts; interacted with insurance companies on a

daily basis.

Acted as liaison between patients and billing department.

Adhered to all patient inquiries regarding various issues

including billing and other office related information.

Arranged physician's personal calendar.

Completed tasks as needed for physician.

Acted as interim office manager when needed.

Delineated responsibilities to other employees.

Trained all new hires in administrative protocol.

Opened office daily, reported staff attendance to management.

Answered 5 line telephone system while attending to other

demands and managing patients in office.

Advanced cash handling capability.

Receptionist/Administrative Assistant-Asher 2/4/2008 -

Jewelry Co Inc. 3/6/2009

New York, NY

Supplied all administrative support to office which included

entering sales, verifying new clients, and setting up repair

appointments for clients.

Maintained client accounts while working directly under

Accounts Receivable department.

Arranged payments with clients; corresponded with collection

companies when necessary.

Assisted in setting up display shows and large shipments to

clients which Included Zales, Macy's and JCPenny.

Completed various tasks and ran errands as needed for CEO and

Accounts Receivable.

Education

Borough of Manhattan Community College

New York, NY

08/09-05/10- Liberal Arts

F.W. Springstead High School

Spring Hill, FL

Graduated 2007-High School Diploma

References Available Upon Request

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