Customer Service Medical
Resume:
C ustomer Service
R epresentative
Amber Nicole Jenkins
*** ****** ** [Greenville, SC 29601]
Objective: To join a company that will help me advance and enhance my customer service
skills. As well as provide job stability.
Education: SC Dept. of Education [Greenville, SC]
GED Completed
Experience:
T D Bank NA [Greenville, SC]
November 2012- April 2013
Duties: H andling Inbound calls. Assisting TD Bank customers with any questions or issues
about their TD Bank personal /or business accounts. Following federal regulations while still
i nsuring that customers understood proper banking policies. Setting up new bank accounts for
businesses or personal purposes.
Logisticare, LLC [ Greenville, SC]
January 2012 - September 2012
Duties: H andling Inbound /Outbound calls. Scheduling transportation through different
p roviders for Medicaid members to be transported to medical appointments.
Charter Communication [Simpsonville, SC]
- September 2009- September 2010
Duties: H andling Inbound calls. Assisting Charter Communication customers with billing
issues or service inquiries. Processing digital cable, internet, and telephone orders for new or
existing customers. Troubleshooting services via phone and if unable to resolve issuing trouble
t ickets for technicians to solve issue. Processing service disconnects and transfers.
R eferences:
Desiree Harling
***********@*****.***
864-***-**** (m)
Varnisha Hampton
**********@*****.***
843-***-**** (m)
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