Engineer Data
Resume:
Patrick Arvin
Frisco, Texas 75034 Cell:
***.*****@*****.***
IIT Plano Data Center Sr. Systems Engineer
Solutions oriented Sr. Data Center Systems Engineer with notable success
directing a broad range of Corporate IT, Production and Disaster Recovery
initiatives while participating in planning, analysis and implantation of
Enterprise wide data center solution and direct support for business
objectives.
> Track record of increasing responsibility in Data Center design,
systems engineering /development and full lifecycle project
management
> Consistently demonstrate capacity to implement innovative ideas
that drive awareness and strengthens organizations
> Hands-on experience in leading all stages of end to end systems
deployment including receiving of servers, asset management of all
incoming equipment; racking, cabling, base lining of all HP
Proliant and Dell servers, QA testing of all servers including
support
> Outstanding leadership abilities: able to coordinate and direct all
phases of project-based efforts while motivating and leading
project teams
> Adept in Asset Management, Data Center Facilities design and
support, Sun and HP and Dell configurations, Data Center KVM
solutions, project documentation and milestones along with
technical/business specifications
> Formulated and directed Plano Data Center power-rebalance plan and
distribution clean up. Converted numerous live production systems
> Established the Enterprise Data Center Spares Program resulting in
the consolidation and identification of over 1900 system components
with a conservative replacement value of over $328,000. To date,
the Program has serviced 448 components at a combined value of over
$143,000
> Directed successful and on-time infrastructure build of several
Plano Data Center Disaster Recovery projects
> Systems Administrator providing support for environments such as
Lacerte's Protax, Pro Series NGA, DTC, IMS, PCI, Disaster Recovery
projects, Plano mechanical event monitoring
> Drove Plano Data Center asset accuracy to 100% and continually
improving management mindset with every opportunity
CORE COMPETENCIES
. Network and Systems configurations
. Disaster Recovery Systems Administration and planning / Testing
. Systems Administrator for Protax, Pro Series NGA, DTC, IMS, PCI,
Disaster Recovery projects
. Lead Enterprise IT Asset Management Plano Data Center
. VM Ware and Virtuozzo
. Hardware integrity and recovery
. Risk Assessment Security Vulnerabilities / Patching
. Contingency Planning
. Research and Development
. Purchasing
TECHNICAL COMPETENCIES
Platforms: Windows 95/98/NT/XP/2000/2003/2008 .NET, Linux, VM Ware,
Parralles Virtuozzo
Networking: TCP/IP, Novell, VPN, SecureID
Languages: HTML, Cold Fusion, Visio 2003 - 2008
Tools: Microsoft Office Suite 2003- 2008 (Word, Excel, Power Point,
Access, Project, Outlook, FrontPage), McAfee, Norton, Trend
Virus protection utilities, TNG monitoring, AMO/SDO, Ghost,
Liebert Site Scan HVAC monitoring, Raritan KVM solution, Remedy,
HP Server Automation / OPSWARE, Control IT, Adobe, HP Smart
Start v 5.00 - Current
Professional Experience
Intuit / Lacerte Software, Inc. Plano, Texas
2000 - 2013
Sr. IT Plano Data Center Systems Engineer
Supporting Enterprise Environment Infrastructure that enables Intuit to
meet end to end needs of its employees, customers and shareholders
Design, re-design and implement a 5565 square foot multi-functional
Enterprise Data Center
End to end configuration of all HP / Dell servers using HP server
automation
Knowledge of Amazon Cloud
Built, designed and support the business units lab environments
Systems Administrator for several disaster recovery projects residing in
Data Centers in San Diego, Las Vegas and Quincy, Wa
Systems Administrator for all Protax, Pro Series NGA, DTC, IGS, PCI,
Disaster Recovery projects availability 24x7 for Plano Data Center, San
Diego, Las Vegas and Quincy, Wa. issues, PROTAX (Lacerte) and Enterprise
wide Disaster Recovery efforts
Contributed to the build out of Intuit's primary and secondary Data Test
Centers in Plano, San Diego, Las Vegas and Quincy, Wa.
Asset Administrator for all IT hardware Enterprise wide
Lead Systems Administrator for Protax's Security Vulnerabilities and
Patching of all servers
Intuit / Lacerte Software, Inc. Dallas, Texas
1995 - 2013
Senior Systems Support Representative
On the front lines of answering client's queries and systems issues
regarding the Lacerte Tax program
Problem solving Modem, Network and Operating system issues over the phone
Yearly testing of the Lacerte Tax program
Senior lead floor walker helping phone technicians with troubling hardware
issues
Call back representative to Lacerte clients with challenging issues that
where escalated for resolution
Lead trainer of the Lacerte Software program for all new hires coming into
support Lacerte Tax program
Intuit / Lacerte Software, Inc. Addison, Texas
1994 - 1991
Quality Control Representative
Education and Credentials
Collin County Community College - Plano, Texas
Professional training and Certifications
HPSA / OPSWARE Training
Amazon Cloud Training
Managing and Maintaining Windows 2008 Environment
Microsoft Certified Professional - Network Essentials
MCSE Network Essentials
ITIL Training - Pink Elephant
Managing and maintaining Windows 2003 Environment
Systems Administration for Sun Solaris 10 / Intermediate
Sun Solaris 10
Compaq / HP Proliant Systems Technologies
Computer Associates Unicenter SDO/AMO applications
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