Customer Service Sales

***** ***** ***** ** ** . Isanti, MN ***** . 763-***-**** . ************@*****.***

SAMANTHA ERICKSON

SUMMARY

-Strong communication skills

-Works well under pressure

-Ability to manage multiple tasks at one time

EDUCATION

University of Minnesota Minneapolis, Minnesota

Bachelor of Arts, Journalism Graduated May 2012

Minor in Political Science

Fundacion Ortega y Gasset Argentina Buenos Aires, Argentina

Spanish Studies August 2011 – December 2011

University of Minnesota Duluth, Minnesota

Bachelor of Arts, Communications September 2007 – May 2009

EXPERIENCES

Part-Time Event Specialist St. Paul, Minnesota

Hubbard Broadcasting March 2013 - Present

- Plan and see through station events for MyTalk 107.1

- Responsible for set up and take down of events

- Possess outgoing and positive personality along with public speaking duties

Communications Intern St. Louis Park, Minnesota

City of St. Louis Park January 2013 - March 2013

- Shoot, write and edit video packages

- Operate cameras for high school sporting events

- Edit material for Park TV website

- Administrative duties: computer tasks, organizing, filing and answering phones

Consultant Blaine, Minnesota

Clinique July 2012 - Present

- Perform excellent customer service

- Meet daily sales goals

- Build client relationships

- Work both as a team member and individually

- Product knowledge and advertisement

Administrative Assistant Minneapolis, Minnesota

University of Minnesota January 2012 - June 2012

- Excellent computer skills and data entry responsibilities

- Organizing, filing, answering phones and setting appointments

- Strong ability to multitask and prioritize tasks

Promotions Intern Minneapolis, Minnesota

Clear Channel Communications January 2012 - May 2012

- Work as a team to promote the radio station K102 through events and sales

- Assist planning events

- Host station events and concerts

- Administrative duties: answer phones, computer tasks, writing press letters and blogs, in coming

and out going mail

Web Blogger Minneapolis, Minnesota

Pause Magazine January 2012 - May 2012

- Write weekly blog posts for student run magazine

- Monitor magazine’s twitter, facebook and website

- Help edit website posts, fact check, and website design

Bobbi Brown Cosmetic Artist Roseville, Minnesota

Macy’s February 2011 – August 2011

- Perform great customer service and selling sales

- Apply make-up to customers and help with cosmetic questions

- Work with employees to meet sales goals and further the positive interest of the company

Wait Staff Cambridge, Minnesota

Sidelines Sports Grill June 2009 – December 2010

- Manage up to 10 tables at a time while ensuring customer satisfaction

- Perform multiple tasks in a fast paced environment

- Work as a team member with other employees

Teaching/ Office Assistant Duluth, Minnesota

University of Minnesota September 2008 – May 2009

- Help plan out and teach daily lesson plans

- Grade papers and tests

- Administrative duties: filing, organizing and computer tasks

ACTIVITIES

Phi Sigma Sigma National Social Sorority September 2007 - May 2009

Phi Sigma Sigma Alumnae Association October 2009 – Present

References available upon request

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