Customer Service Sales

Milagros Mercado

*** ******* *** . *******, ** . 32725

CELL 939-***-**** . E-MAIL ***********@*******.***

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PROFILE Top-notch assistant, with 9 years of experience coordination

office management and special projects with high degree of

efficiency.

Serve as a point person for managers, sales team, clients, and

vendors to ensure proper lines of communication.

Maintain excellent communication skills, problem resolution

abilities, and a high level of confidentiality.

Equally effective at sales management and advanced word

processing support.

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EDUCATION Associate of Science Degree

Florida Technical College, Deland, FL

Graduated 2001

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SKILLS MS Word, Excel, Power Point and Outlook

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EXPERIENCE Paysoft Data Center (2003-2013)

Coordinated projects and events exercising ability to

improvise, improve procedures, and meet demanding deadlines.

Experienced in customer service committed to excellence through

positive results and customer satisfaction. Organize the

details of special events, travel arrangements, corporate

agenda and itineraries. Follow up with Accounts Payable

Department to ensure invoices are paid on time. Handle

inventory and requisitioning of supplies, research to secure

savings on all items. Exercise independent judgment, decision

making abilities and high level of confidentiality. Managed

bank account of different merchants. Claims processing of

consumers and merchants. Monthly Collection report to the

Collection Manager.

514 Giralda Ave . Deltona, FL . 32725 . CELL 939-***-**** . E-MAIL

***********@*******.***

Contact this candidate