Customer Service Human Resources

E. April Bridges

MBA in Management-Seeking a career in HR

Greer, SC

****************@*****.*** - 843-***-****

Seeking a job in human resources to utilize my knowledge and skills gained through my education and work

experience to strengthen a company's business and management operations.

WORK EXPERIENCE

Mail Room Clerk- Temporary Assignment

Apple One Employment Services- Equifax c/o IQN - Greenville, SC - April 2013 to Present

Responsibilities

Open and sort incoming mail for various departments. Work in the file room pulling records to be processed;

data entry.

Verifier- Temporary Assignment

Find Great People- American Credit Acceptance - Spartanburg, SC - January 2013 to April 2013

Responsibilities

Handle incoming calls, make outgoing calls, review and prep deals, check in deals or put deals on hold, verify

auto insurance, provided excellent customer service, work in excel, and file insurance

Loan Ops Rep IV (SC File Management)- Temporary Assignment

Adecco-TD Bank (call center) - Greenville, SC - September 2012 to December 2012

Responsibilities

Handling incoming and outgoing calls, processing requests, reviewing and prepping documents, working

in Excel, providing excellent customer service, maintains adequate service levels, quality and productivity

standards set by the department

Service Associate

Hudson News - Greer, SC - February 2012 to September 2012

Open, close store; assist customers; recover merchandise; ensure quality customer care.

Customer Service Representative

Verizon Wireless - Greenville, SC - May 2011 to September 2011

Representative Handle account information, researched information, process payments, and troubleshoot

devices.

Counselor-Summer 2010

Berea- /- SC State University 1890 Camp - Bennettsville, SC - June 2010 to July 2011

Concerned for the social adjustment of each camper, supervised more than 150 campers ages 3-18,

maintained control and structure of campers during each scheduled program/activity

Sales Associate

AC Moore - Fayetteville, NC - November 2010 to April 2011

Concerned for the social adjustment of each camper, supervised more than 150 campers ages 3-18,

maintained control and structure of campers during each scheduled program/activity

Tax Assessor- Summer 2009

Marlboro County Tax Assessor’s Office - Bennettsville, SC - July 2009 to August 2009

Confirmed estimated value and taxation of physical items, researched information of houses and viewed

property, provide information to determine property value and assessment.

EDUCATION

MBA in Management

Strayer University - Greenville, SC

2011 to 2013

BA in Communication

Fayetteville State University - Fayetteville, NC

2007 to 2011

SKILLS

Microsoft Office Word, Excel, PowerPoint, Outlook

LINKS

http://www.linkedin.com/pub/e-april-bridges/55/419/142/

ADDITIONAL INFORMATION

Honors Awards

Dean’s List (2007-2009; 2010-2011); Chancellor’s List (2009); Distinguished Service Award (2009)

Phi Eta Sigma National Freshman Scholastic Honor Society (2007-2011)

Internships

Southeastern North Carolina Radio Reading Service (2010) Assisted with publicity mailing or emailing if

needed, read articles on the radio, and assisted with fundraising events.

USAJFK Special Welfare Center & School Directorate of Special Ops Education (2009) Shadowed supervisor

to cover local events, wrote feature articles for newspaper and learned of photojournalism opportunities.

Organizations & Affiliations

Alpha Chi National Honor Scholarship Society (2013-present)

Golden Key International Honour Society (2012-present)

Pi Zeta Omega Chapter of Alpha Kappa Alpha Sorority Inc.-EYL Committee (2013-present)

Delta Alpha Chapter of Alpha Kappa Alpha Sorority Inc. - Connections Committee chair (2010-2011)

Skills

Microsoft Office Word, Excel, PowerPoint, Outlook

References available upon request.

Contact this candidate