Manager High School

MONIQUE DAVIS

Address: **** ******* **. *** #* LAS VEGAS, NV 89108

Email: **********@*****.***

Phone: 714-***-****

KEY SKILLS

Communication: Able to communicate with customers effectively and efficiently to ensure successful

communication. I am an active listener with the ability to answer the majority of questions given and also

probing questions to the satisfaction of the customer.

Team Leader/ Team Player: Ability to lead under pressure and also acknowledge, encourage, and motivate

others to reach team goals.

Planning and Organization: Refined planning and organizational skills that balance work, responsibilities,

and team support in a professional manner.

Problem Solving: I am able to resolve in-depth queries in a methodical manner independently with

internal and external business partners to find appropriate resolutions, efficiencies, and high level of

quality.

Systems Knowledge: Great experience in telemarketing, management, and receptionist coordinator

manager.

BUSINESS EXPERIENCE

April 2013-Present Eldorado Resorts

Contracts Clerk

• Typing legally binding contracts for time share purchases

• Office administration

• Escrow and money management

• Multi-task between computer and customers

2011-2012 TPL Employment

Phone interviewer

• Conduct telephone surveys

• Enter data promptly and continuously

• Direct calls to correct personnel

• Assist callers/individuals

• Attend to situations

• Multi-task between phone and computer

• Assist managers with any situation

2004-2010Entertaining As Always

Event coordinator

• Coordinated receptions for weddings, private events, and corporate events

• Work collaboratively with the vendors to establish a good-standing relationship

• Assist the head coordinator with budget development and management

• The point of contact for vendors and employees Day of Services assistant manager

2002-2004 CS Financial Services

Office administrator

• In charge of marketing

• Did accounts payable and receivable

• Basic office tasks: Filing, clerical work, data entry

• Answered phone, set appointments, fulfilled customer’s needs, and assisted other companies

EDUCATION

2006-2008 High School: Summit View

Riverside, CA

Received Diploma

Graduated with honors

2008-2010 College: Riverside Community College

Riverside, CA

CHARACTER

I am enthusiastic and capable of accomplishing major task. I take my job/goals very seriously and I

represent my company at all times.

Contact this candidate