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Customer Service Medical

Location:
New Orleans, LA
Posted:
October 03, 2013

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Resume:

Marquita Ellis **** Maple Rdge Dr. New Orleans, LA

70129

(504) 307-022/504-***-****

*********@***.***

Objective:

I am seeking a position where I can develop and excel. I am looking to obtain a position as an

Administrative Assistant and/or a Paralegal in a company that will utilize my excellent skills in

providing administrative support to other departments in a highly stimulating work environment.

I have 10 years of experience in the medical field, as a Phlebotomist, Patient Care Technician,

and Clerical. I have experience in Customer Service as an efficient well rounded team player.

Experience:

West Jefferson Medical center Marrero, LA

Phlebotomist 09/2012 to

12/27/2012 *Drew blood from the patients and donors.

*Assembled tourniquet, needles, disposable containers for needles, blood collection devices,

gauze, cotton, and alcohol on work tray.

*verified and recorded the identity of patient and donor.

*Conversed with patient and donor to allay fear procedure.

Advanced Clinical Labs Metairie, LA

Phlebotomist 07/2011 to 05/2012

*Drew blood from the patients and donors.

*Assembled tourniquet, needles, disposable containers for needles, blood collection devices,

gauze, cotton, and alcohol on work tray.

*verified and recorded the identity of patient and donor.

*Conversed with patient and donor to allay fear procedure.

United Medical Rehab Hospital United Medical

Rehab Hospital

Patient Care Technician 03/2011 to 08/2011

*Taught individuals skills and techniques required for participation in activities and evaluates their

progress

* Answered signal lights, bells and intercom system to determine patients' needs.

* Performed duties in care of patients in nursing home under direction of nursing and medical staff.

* Transported patients, using wheelchair and wheeled cart and assisted patients to walk.

Jo Ellen Smith Living Center New Orleans, LA

Certified Nursing Assistant/ Activity Aide 01/2010 to 03/2011

* Performed duties in care of patients in nursing home under direction of nursing and medical staff.

* Wrote, designed and produced daily activities.

* Served and collected food trays and fed patients requiring help.

* Wrote, designed and produced holiday parties and daily activities.

Front Desk Agent 04/2007 to 01/2010

* Issued room key and escort instructions to bellhop.

* Offered information pertaining to available services and facilities of hotel, points of interest and

entertainment attractions.

* Explained features of room, such as operation of radio, television, telephone and night-lock.

* Kept records of calls for service.

* Successfully handled check-in and check-out process.

Jo Ellen Smith Living Center New Orleans, LA

Certified Nursing Assistant 01/2002 to 08/2005

* Performed duties in care of patients in nursing home under direction of nursing and medical staff.

* Answered signal lights, bells and intercom system to determine patients' needs.

* Bathed, dressed and undressed patients.

* Served and collected food trays and fed patients requiring help.

* Transported patients, using wheelchair and wheeled cart and assisted patients to walk

Education: Nunez Community College Chalmette,

LA . Paralegal

Studies Current

Crescent City Careers Institute LLC Gretna,

LA . Phlebotomy Certificate

2011

O. Perry Walker High school New

Orleans, LA . Diploma

2003

Reference: Available upon request.



Contact this candidate