Customer Service Medical Billing

LaDonne Wagner

• **** Country Club Rd. Greer SC *9651 • 864-***-**** • ab9s7t@r.postjobfree.com

SUMMARY OF SKILLS

Knowledge of Medical Office procedures Proficient in Microsoft Office

Strong understanding of ICD-9, CPT & HCPCS Time of service collection (co-pay)

Precise billing and accurate coding Knowledgeable of medical terminology

Medicare Fraud, Waste & Abuse Trained HIPAA Trained

MEDICAL OFFICE EXPERIENCE

Independent Contract Spartanburg, SC 04/2013 to 07/2013

Private Caregiver

• Assisted individual with daily tasks

• Assisted with personal budget and paying household bills

• Medication reminders

• Documented daily activities, condition, and medical information

Account- Temps (SRHS) Spartanburg, SC 08/2011 to 06/2012

Medical Receptionist (Heart Resource Center – Spartanburg Regional)

Warmly greeted patients and delivered excellent customer service; Answered multiline phones

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Medical Accounts Payable Clerk (Pinewood Resource Center – Spartanburg Regional)

Managed accounts payable; Entered invoices in the Pathway system for purchase orders; Processed

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invoices for non-purchase orders related to disbursements

New Horizon Family Health Services Greer, SC 05/2011 to 06/2011

Medical Billing Extern

Pulled, filed and copied medical records for insurance purposes

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Made calls to insurance companies for verification of patient vaccinations

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Utilized Health Pro XL to enter ICD-9/CPT codes from super bills into patients' accounts and process

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payments

Prepare super bills for government auditing from medical records

Abstracted Physician notes to identify proper diagnostic or procedural code for proper reimbursement

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Healthcare Reimbursement Services Greenville, SC 04/2011 to 05/2011

Medical Billing Extern

Verified insurance by internet search and contacting various insurance companies (Medicare, Medicaid,

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Blue Cross/Blue Shield, United Healthcare, Cigna, Aetna)

Utilized Misys to enter patient demographics, account information, Internal Medicine codes

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Ran end of day trial balances to assure accuracy of reimbursement

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EDUCATION/CERTIFICATION

Ignite Healthcare Institute

Nursing Assistant Certificate Greenville, SC Grad Date: 08/21/2013

Virginia College Online

Healthcare Reimbursement: Associate Degree Birmingham, AL Grad Date: 03/28/2013

Dean’s & President’s list

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Virginia College Greenville, SC Grad Date: 06/17/2011

Medical Billing & Coding: Certificate

Dean’s & President’s list

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PROFESSIONAL AFFILIATIONS

National Society of Leadership and Success Active Member 2010 to Present

American Academy of Professional Coders Active Member 2013 to Present

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