Eulene Davis
Dedicated Customer Service Representative motivated to maintain customer
satisfaction and contribute to company success. Enthusiastic with in-depth
knowledge of sales, account management and training.
3422 Hapsburg Way - Indianapolis, IN 46239
********@*****.*** - 412-***-****
WORK EXPERIENCE
Reciever
Integrity staffing solutions - Indianapolis, IN - July 2013 to Present
Strictly adhere to shift schedule
Receive shipments into amazon warehouse to make available for customers
Accurately Inspect products insuring the correct information has been entered into the computer system.
Maintain clean working space free of clutter and safety hazards.
Marketing Representative
Maddox Chiropractic clinic - Indianapolis, IN - March 2013 to July 2013
Coordinated events to perform health screenings and educational health lecture
Created warm leads to follow up with
Assisted in bringing in new patients for the practice
Monroeville pa customer service rep
Caremark - Monroeville, PA - February 2012 to February 2012
Developed highly empathetic client relationships educating customers about prescription benefit plans
Maintained up-to-date knowledge of company policies regarding payments and returns of medications.
Assisted customers with Company and product complaints.
temp
Caremark - November 2011 to November 2011
position
Bank Teller
Citizens Bank - Pittsburgh, PA - May 2008 to July 2011
Met with customers on a daily basis to help accurately conduct all credit and debit transactions in
compliance
with established bank policies and procedures.
Managed cash stock and inventory balances accurately.
Accurately logged all weekly shipping and receiving orders.
Processed and issued money orders for customers.
Resolved product issues and shared benefits of new technology.
Guaranteed positive customer experiences and resolved all customer complaints.
Assisted customers with store and product complaints.
Maintained up-to-date knowledge of store policies regarding branch cash limits and processing daily
transactions.
Kept abreast of rapidly evolving technology.
Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
Customer Service Associate
Rite Aid - Pittsburgh, PA - August 2007 to April 2008
Prevented store losses using awareness, attention to detail and integrity.
Worked as a team member performing cashier duties, product assistance and cleaning.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Managed cash stock and inventory balances accurately.
Computed accurate sales prices for purchase transactions.
Assisted customers in finding out-of-stock items.
Stocked and rotated inventory regularly.
Hostess
Eat-N-Park - Squirrel Hill, PA - January 2007 to July 2007
Showed customers to their seats Handled all front-end store business Ensured overall customer service
satisfaction.
Processed credit and debit transactions at front counter
•Maintained the cleanliness of the front end of the restaurant
EDUCATION
Diploma
George Westinghouse High School
ADDITIONAL INFORMATION
Core Strengths
• Active listening skills
• Seasoned in conflict resolution
• Courteous demeanor
• Large cash/check deposits
• Opening/closing procedures
• Adaptive team player
• Customer service expert
• Inventory control familiarity